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Newton Group Transfers
Newton Group Transfers is a timeshare exit company located in Grand Rapids, Michigan. The company focuses on helping timeshare owners exit their unwanted contracts by transferring the deed to another individual or a company.
In addition, they utilize attorneys when they deem it “appropriate.” I guess that’s still better than nothing, but why waste your time until their attorney shows up? What’s more, the company backs its strategy with a bold statement stating they are “The #1 Trusted Name in Timeshare Exit.” That’s definitely a bold claim to make as there are many companies that also claim the same title. Newton Group did not attach any source to back up this claim either. So the question is, is this company truly the #1 trusted name in timeshare exit?
Our team always warns owners to be cautious of bold claims lacking supporting evidence. And after a thorough review of the company, we did discover startling complaints in regard to the Newton Group Transfers. There are a few things you should be aware of before working with Newton Group Transfers or any exit company. Initiate a Live Chat or fill out the form on the right to see if this company is right for your situation.
Who is Newton Group Transfers and How Do They Work?
Who is Newton Group? And what do they do? In 2003, Newton Group Transfers first started as a software and sales support company called Newton Group ESA.
Their original services were to provide the industry with Customer Relationship Management (CRM) software to record every phase of the transfer process. As time went on, Newton Group realized it can start offering timeshare cancellation services of its own.
And for the past 17 years, it has done that. Starting in 2005, Newton Group Transfers began offering two different cancellation options. Either you can cancel with the Timeshare Attorney Exit or the Timeshare Transfer Exit. A timeshare transfer would be cheaper, but the truth is it doesn’t always work. That’s because you must meet specific requirements first to be eligible for this service. You will have to show evidence of ownership, be ready to pay upfront, and meet the special requirements. Which oftentimes is not attainable for many owners.
A timeshare attorney exit seems like the more reasonable service out of the two. Unfortunately, it can also get complicated and end up costing more in the end if you hire the wrong company. This is why it is important to do your research prior to committing to any company to ensure you are getting the best possible deal! What we have found is that companies like Newton Group often charge owners high up-front fees who are not familiar with the timeshare exit industry. Other times there can be hidden fees not disclosed by the company until you commit to their services. Or they may bait you in with a flat price, only to tack on additional fees as the process goes on. This can really add up quickly and eat up your savings if you don’t watch out for these companies.
We aren’t saying that Newton Group Transfers is a scam like a lot of other companies out there. But as you can see, there are potential risks with working with a company like Newton Group if they are charging high up-front fees. We recommend that you work with a reputable company that has a proven track record and offers an escrow payment option. That way you can avoid the possibility of losing all of your money and having to go through the whole process all over again. To learn more about the benefits of escrow, click here.
Newton Group Transfers Reviews
Newton Group Transfers reviews are overall mixed. Some customers have said that the process was quick and easy while others have complained that they received poor customer service throughout the process.
The reviews that we saw were mostly positive so we can’t say for sure whether you’re in good hands or bad ones by working with this company. With that being said, we did come across some complaints when searching online about the company and its services. On the Better Business Bureau, Newton Group has received 41 complaints in the last 3 years. Out of those complaints, 11 of them were closed in the past 12 months.
Complaints ranged from unethical business practices to failure to deliver services promised by the contract. There were also several complaints about the company’s products that were not as described on their website. For example, the company promised a customer they have a 90% success rate. However, the customer later found out that the success rate was not true so they ended up getting nothing after paying thousands of dollars upfront for services that the company didn’t provide.
Although this is very concerning to hear, we did see they have a 100% Business Response Rate to their customer complaints on the BBB website. So it seems like they are trying their best to resolve the issues their customers are having but unfortunately, some people weren’t satisfied with how the company was handling their complaints.
At the end of the day, it really depends on your own experiences with the company and how well they perform for you. Like we said before, it’s hard to know whether or not you’ll get your money’s worth when working with any company, even the ones that have been around for years and have thousands of satisfied customers. Reading reviews and doing your own research is the best way to determine if the service is right for you. With that said, we also recommend contacting us with any questions or concerns you may have before getting started with Newton Group Transfers, or any timeshare exit company.
Newton Group Transfers Website
As our team reviewed the Newton Group Transfers website, a few things stood out. Our first impression of the overall design of the website was that it was very professional and clean looking. The site had a lot of useful content and information to help potential buyers better understand the services offered by the company.
The first thing that came to our attention was a free E-Book labeled “The Consumer’s Guide to Timeshare Exit.” As our team reviewed this e-book, there is certain information that was very informative such as “Donate Your Timeshare” programs along with numerous other details on “why you can’t sell your timeshare.” Newton Group Transfers get a +1 from our team for providing helpful information for timeshare owners.
The company also has video testimonials from various past clients on its homepage. After reviewing these testimonials, the company gets a +1 from our team for providing authentic testimonials. Pictures and videos of past clients sharing their experience is a great way to demonstrate what the process looks like for the customers that have used the service. Something we also saw here that we do not see very often is employee testimonials and their experience working with Newton Group Transfers. This type of content can really help build trust with current and potential new customers.
Newton Group Transfers states that if your timeshare situation requires a transfer, they will pursue that option. If your situation requires attorneys, they will hire a specialized attorney for your case. Our team thinks it’s great that the company takes its time to assess your case before charging you any fees. Unlike some other companies that will charge upfront regardless of the outcome. This helps protect the consumer from being taken advantage of and ensures they are getting the right service.
After reading through multiple Newton Group Transfers reviews, we confirmed the company does charge up-front fees. Our team always recommends working with a timeshare exit company that offers an escrow option. With escrow, you do not have to pay the timeshare exit company directly. Instead, you pay a third-party company that keeps your money safe while the timeshare exit company is helping you exit your contract, preventing any timeshare scams. An escrow account protects your money in case the timeshare exit company does not deliver on its promises. It also gives the company a sense of urgency because they will not be able to receive payment until they provide their service and successfully cancel your timeshare.
Newton Group Transfer’s website mentions the company has been featured on CBS, NBC FOX, and Forbes, which is impressive. But our team always says you should be cautious of endorsements, they can be misleading. Especially since no supporting links were provided to verify these claims. Being able to provide links to these media features would help give potential customers more confidence in the company and its claims. Even if the media sources did feature the company, that doesn’t mean their claims are accurate or trustworthy. A lot of the time these are paid endorsements.
The company also states they have been in business for over 17 years and have a positive track record. Since our team did not find any mentions of a Newton Group Scam, we would say this has been true. Something positive to note here is the section where they include helpful tips on how to avoid a timeshare exit scam. Our team feels it is great that they include a section on how to avoid these scams to protect their customers from falling into this trap. Many other companies do not include this information on their websites. This can build a sense of trust with potential new customers by making them feel at ease with the company and its services.
After reading various Newton Group Transfers reviews we discovered the length to exit your contract is dependent on your case. This is true, the complexity of your situation can affect how long it will take to get you out. But in general, you can expect 6-18 months. To ensure you are completely satisfied with the service you provide should ask questions before you sign up to ensure you are getting exactly what you pay for. Another thing to keep in mind is that the longer it takes to complete your exit the more money you will have to pay the company, so take this into consideration when planning your exit strategy.
The company does make use of its marketing budget. It also offers its customers a 100% Money-Back Guarantee. The company states its money-back guarantee is backed by a financial commitment guarantee providing real protection for their clients. Newton Group Transfers does appear to have the backing and resources necessary to help refund you in case they do not complete your exit process. But our team still recommends you pursue a company that offers escrow.
As our team reviewed the FAQ page, the company states timeshares are difficult to resell, and our team agrees. There is no resale market for timeshares, and exiting your timeshare is sometimes the only option for many owners. Several timeshares are listed on sites like ebay.com for $1, and they still are not sold. Our team feels that it is often best to avoid trying to sell your timeshare as this can add stress to an already stressful situation.
There are numerous timeshare exit scams, so we do suggest you speak to our team first before deciding to work with Newton Group Transfers or any timeshare exit company. Numerous timeshare exit companies overpromise and underdeliver. Newton Group Transfers is no exception. While they do have many positive reviews on their site, there are also negative reviews from people who feel they did not receive the best service. So again, we recommend speaking to our team first before deciding to work with them.
Newton Group Transfers Cost
The Newton Group Transfers cost will vary depending on your timeshare situation. The team will contact you after you submit your information to discuss the details and provide you with an exact quote for your particular situation. This is normal for the timeshare exit industry. They will ask you several questions prior to providing you with a quote so they will know exactly what your situation is so they can provide you with an accurate quote. If you are happy with the price, you will need to pay a deposit to get started on the exit process.
From the various reviews, our team has read, the cost to exit your timeshare by either using their attorneys or the transfer process will cost you from $3,000-10,000. It is difficult to know how they will actually charge you until you call them. Some people complained that they were told the fee would be less than they were actually charged.
This is a fairly average price point in the timeshare exit industry. Our recommendation is that you do their due diligence and speak with them to get an exact price. We do recommend you negotiate the fee with any timeshare exit company. Many timeshare exit companies will work with you and lower the cost to keep your business. Some even offer payment plans to help spread out the costs. In the end, it is worth getting the best price possible to ensure a smooth closing of your transaction.
Newton Group Transfers Ratings
Update November 2022: Newton Group Transfers BBB page has an “A+” rating with a 4.59/5 – star rating out of 209 customer reviews. In addition, the company is accredited by Better Business Bureau (BBB).
On their BBB profile, the company has had 41 total complaints in the last three years, and 11 of those complaints were closed in the last 12 months. Looking at the complaints, many customers were stating the company still hasn’t gotten them out of their timeshare, and Newton Group Transfers promptly found a solution. Although the number of complaints is concerning, we do appreciate the 100% response rate. All customers who reached out for a resolution received a reply.
On Trustpilot, our team found several positive Newton Group Transfers reviews. The company has a 4.8/5 – star rating out of 608 customer reviews. They also have a Trustpilot “verified company” approval.
Newton Group Transfers does not have any Yelp reviews but on Google, we saw they had many positive ratings. A few complaints here and there, but the Newton Group overall has a 4.4/5 – star rating out of 87 customer reviews.
After carefully assessing the company, our team has assessed Newton Group Transfers with a 4.0/5.0 MyTER Rating. We would have liked it if the company offered escrow for its customers for an improved score.
Overall, the reviews are positive, aside from the few complaints on the BBB. Due to the nature of the complaints, we suggest you reach out to our team to inquire if your timeshare situation best fits this company. We look forward to hearing from you! You can initiate a Live Chat with one of our representatives, call us at 833-931-6555 or fill out our contact form on the right side of the page.
Newton Group Transfers Lawsuits
We don’t see any lawsuits filed directly toward Newton Group Transfers. The company has had its fair share of court battles against its customers. Whether it be timeshare developers, resorts, or clients, the business enterprise is no stranger to the court or the felony process.
Past court records show evidence that DC Capital Law has filed tons of timeshare exit lawsuits on behalf of Newton Group Customers.
During the month of August 2020, Newton Group filed a cease-and-desist letter in opposition to a rival timeshare exit company, Wesley Financial Group. The letter accused Wesley of plagiarizing Newton Group’s Consumers Guide to Timeshare Exit. To learn more about this case you can, click here.
In recent years, Diamond Resorts has filed its fair share of lawsuits against Newton Group. But in 2020, Diamond Resorts tried to carry a case towards Newton Group Transfers for what it alleged to be false advertising.
After Newton Group was capable of supplying proof aiding the claims made in its advertisement, the courtroom went in its favor and disposed of the case.
Frequently Asked Questions
Who Owns Newton Group Transfers?
- Gordon Newton is the owner of Newton Group Transfers. He is the one responsible for the company’s Consumers Guide to Timeshare Exit.
Where Is Newton Group Transfers located?
- The Newton Group Transfers headquarters are in Grand Rapids, Michigan. They also have an office in Chandler, Arizona.
What Services Does Newton Group Transfers offer?
- Newton Group Transfers appears to offer timeshare transfer services as well as legal representation when clients need it.
What is the Contact Information for Newton Group Transfers?
- Fax: (877)-451-7466
- Email: info@ngexit.com
Final Thoughts
Overall, it looks like Newton Group Transfers has helped numerous timeshare owners exit their contracts. There are, however, a few customers who have had issues with this company, so we suggest that you do your research before making a decision to speak with them.
Reviewing past complaints, we suggest all timeshare owners that are interested in exiting their contracts get everything in writing before they sign the contract with Newton Group Transfers. It’s important in the timeshare exit industry that you do not rely solely on verbal promises. Make sure you receive a copy of the contract so that you know exactly what you’re signing and be sure to read the fine print before signing anything. That way, you’ll have a better idea of what to expect when the process is complete.
Unfortunately, our team cannot recommend Newton Group Transfers as the best option for your timeshare cancellation. After researching the company’s history and the reviews left by other clients, we decided to recommend that you explore other options instead. If there are reputable companies out there that offer escrow, why take the risk of paying someone up-front?
Contact our team so we can help you find and determine if a timeshare exit company is legitimate. We recommend working with timeshare exit companies that offer escrow, so you pay no up-front fees. Know your legal right so you can exit your timeshare contract legally. Read over our website and fill out the form on the right or contact us through Live Chat for a free informational consultation.
Newton Group failed us!
Newton group was hired to resolve our timeshare which required us to pay $8,000 for lawyers at DC Capital to assist in this situation. We have now been notified that our timeshare has shown up on our credit report as a repossession! They are trying to say we quit paying prior to Newton Group taking over but we were told not to pay anymore payments, so we didn’t. Never were we notified that our timeshare had been turned over to collections. I am very disappointed with this company and would not recommend them to anyone!
Timeshare exit?
I contracted three years ago with the Newton Group to relieve me of my timeshare. It’s still not gone.
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