Centerstone Group, Inc.
Centerstone Group, Inc. is a timeshare exit company located in Costa Mesa, CA. The company has been in business for about one year and has an accreditation with the Better Business Bureau as of June 12th, 2020; but the owner has more than 30 years of experience in the industry. As our team at MyTER carefully reviewed the company, there are few things that stood out to us.
Not too many exit companies offer an escrow option, so this was a +1 for our team. However, Centerstone Group does not have any reviews on Trustpilot or Yelp, and they only have 3 Google reviews. Because they are a relatively new company, we recommend you initiate a live chat so we can answer any questions or concerns you may have before deciding to work with them.
Centerstone Group Reviews
In the Centerstone Group review, one point that stood out to our team is Centerstone posted a step by step diagram of their exit process on the homepage. The company does well here by showing some transparency by explaining the steps you’ll take when working with the company. One of the first things Centerstone Group will ask of you is to provide your timeshare documents so their experts can evaluate your case and start the process. Once everything is organized, they mention they first try pressuring the Resort before assigning you an attorney.
The most legitimate way to exit your timeshare is through an attorney, but this can cost some extra dollars. We can see why they would not involve an attorney right away, but you must make sure you get your timeshare cancelled the first time. You will realize all your previous exit costs meant nothing if you have to redo the process. Though, the fact that Centerstone does use an attorney is still a good sign. We do advise anyone to be careful if a timeshare exit company does not use an attorney; they usually are not legitimate. Check out the diagram below that our team composed to help you get better understanding.
Centerstone Group website also includes a ‘FAQ’ page on their site. The frequently asked questions page has common questions and answers that timeshare owners may have. On this page, they state:
Centerstone Group is the only timeshare exit firm that utilizes our proprietary 3-pronged process. Additionally, we successfully negotiate releases with clients in as short as a month and average quicker resolutions overall than anyone other timeshare exit company or law firm.
According to a specialist, the average time to transfer the timeshare is roughly around 3-12 months, which is similar to most exit companies. We could not confirm if they work with foreign timeshares, the answer we were provided with is they have to assess your case to see if they can accept it. This is a good sign because it shows they are not a greedy exit company. You do want to avoid companies who claim they can successfully cancel “every” case; usually, they are not legitimate.
If you are unaware, many timeshares are listed for a dollar on Ebay.com and Craigslist.com and still can’t be sold. This is because most people realize that a timeshare is just another money pit. With countless fees and a never-ending contract, it can be a financial burden. If this sounds like you, speak to a team member so we can help find a solution for you.
If you’re looking to work with Centerstone Group, there are a few things that each timeshare owner should know before working with any timeshare exit company. Initiate a Live Chat or fill out the form on the right to find out how you can protect yourself from potential timeshare exit scams.
Centerstone Group Cost & Fees
After our team spoke directly with a Centerstone Group representative, they mentioned their price doesn’t change depending on how much your maintenance fees are. All customers are treated fairly and honestly at Centerstone Group according to their representative. But as the conversation continued, we learned that their price isn’t a flat rate price, it varies on how much “work” your situation is going to take. In essence, the more effort your case will require to cancel, the more they are going to charge you.
Centerstone Group does offer a no up-front fee escrow payment option, which is important. Most exit companies do not offer escrow, so this is a good sign. On average, our team managed to find prices can range from $3000-$8000 in exit fees, depending on your situation. This may scare some of you, but paying a timeshare exit company can be beneficial in the long run. Timeshares typically have high-interest rates, and you would be spending a lot more if you stayed in your contract.
Centerstone Group Ratings
Centerstone Group has an “A-“rating on the BBB and has a 4.91/5-star rating. They have 11 customer reviews and 0 complaints and have three 5-star rated Google reviews. As our team mentioned before, they are a relatively new timeshare exit company. It is unlikely you will find many reviews online, as you can see, they are non-existent on Trustpilot or Yelp. However, this will likely change within the next couple of months. We still suggest you do your due diligence and research Centerstone Group, Inc.
Our Team at MyTER always recommends working with a company that has a strong positive presence in the timeshare exit industry. After carefully reviewing Centerstone Group Inc., our team has decided to assess the company a 3.5/5.0 MyTER Rating. The positive reviews on Centerstone Group stood out to our team, and they check the majority of the boxes on our list. But they also lack longevity in the industry as an accredited business, and we do not want you to risk losing thousands of dollars. We recommend you reach out to our team or research the company in detail before signing a contract.
Is Centerstone Group Legitimate?
We would have liked it if the company had a Yelp or Trustpilot presence. Still, since the company is relatively new, there aren’t too many online reviews on Centerstone Group, other than the ones they advertise on their site. Overall they do seem like a legitimate company. They do not charge you up-front fees, and they offer an escrow option. They also display transparency with their exit process which is another positive sign in building trust with their consumers.
The company did raise some questions as to how they determine the price based on what they deem is “a lot of work.” This could be problematic and lead to a lot of inconsistency. One positive however was a “Blog” page they display on their site. Topics such as “Rent vs Own”, “Rescission Method” and “Cancellation Path” are discussed on this page, which is another +1 from our team. If a company is willing to educate their consumers on the industry publicly, this is a positive sign.
After carefully assessing Centerstone Group Inc., our team recommends being very cautious if you are considering working with Centerstone Group. Although the owner is knowledgeable in the industry, they’re still a newer timeshare exit company. This can lead to mistakes, as well as desperation to acquire clients. We do recommend seeking and becoming knowledgeable about other reputable companies before deciding to sign a contract with Centerstone Group.
Contact our team so we can help you find and determine if a timeshare exit company is legitimate. We recommend working with timeshare exit companies that offer escrow, so you pay no up-front fees. Know your legal right so you can exit your timeshare contract legally. Read over our website and fill out the form on the right or contact us through Live Chat for a free informational consultation.
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