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We compare timeshare exit companies so you can make an informed decision. Learn how we earn to maintain our website so we can continue providing valuable content to our readers. We do our best to provide educational information and help you navigate through the timeshare exit industry.

Centerstone Group

If you’re stuck with an unwanted timeshare, Centerstone Group, Inc. claims to help you get out of it.

A timeshare agency based in Paradise, Nevada. They offer multiple services to help you cancel your timeshare contract.

If you’re looking for an honest review of Centerstone Group, you’ve come to the right place.
Our team has written a detailed review of this company and how it works. Let’s begin now, shall we?

Is Centerstone Group Legit?

The legitimacy of Centerstone Group, Inc., is a topic of debate. On one hand, they have a 4.6-star rating on Google, which indicates a generally positive customer experience. Many clients commend the company for its active services and supportive customer care.
These positive reviews highlight successful timeshare cancellations and a hassle-free, professional process.

However, not all feedback is positive. Among the 67 reviews, a handful are negative, with some customers accusing Centerstone Group of being a scam.

 These complaints often focus on the lack of progress in their cases. and that they refer you to another attorney neglecting your case. then they additionally offer credit repair service which is not included in their price. However, Centerstone Group has responded to most complaints, either explaining the issue or saying the complaint was meant for another company. But after reading such negative feedback it’s natural to develop doubts about their reliability.

When considering whether Centerstone Group is legit, it’s important to consider these uncertain reviews. While they do have a track record of success and a majority of positive feedback, the negative experiences cannot be ignored.

Centerstone Group Services

Centerstone Group follows an organized, step-by-step process to cancel timeshares. It starts with an initial consultation. They collect information about your timeshare agreement and reasons for canceling.

Their legal team reviews your contract for exit options, like misrepresentations or violations. After that, they initiate a customized plan based on your specific case.

They offer several services, including timeshare transfers and pressure campaigns using letters and media.

If you need an attorney, they offer to provide you with one. For timeshares in Mexico, they use Mexican law and work with consumer protection agencies.

To protect your credit during the process, they provide credit monitoring and repair services. Plus, they offer a 100% money-back guarantee if they can’t cancel your contract. Be sure to review the terms and conditions of this guarantee carefully.

Centerstone Group Cost

It’s important to know the cost of Centerstone Group or any timeshare company if you’re considering their services. Here’s what you need to know about their fees.

Centerstone Group operates on a fee-based structure, and the cost depends on how complicated your case is.

On average, our team managed to find prices. They can range from $3000-$8000 in exit fees. It depends entirely on your contract.

Centerstone Group does offer a no up-front fee escrow payment option. Escrow service is always a good sign. Considering it provides more security.

What Is Escrow And Why It’s Important

Escrow is a setup where a third party holds funds for the buyer and seller, making sure money is only released when both meet specific conditions. In the timeshare exit industry, escrow is important.

It protects clients from paying upfront with no guarantee. Centerstone Group Inc. provides escrow services, which adds to their credibility and trust.

With escrow, clients can feel secure knowing their money is safe. They only pay when they’re satisfied and the service is completed.

Centerstone Group Cancellation Plan

Centerstone Group’s cancellation plan is thorough and covers all features of the timeshare exit process.

They make sure every step is handled to achieve a successful outcome. Beyond their main cancellation methods, they offer free credit monitoring and repair services.

This is especially helpful for clients who stop paying timeshare fees during the process. It helps protect their credit from damage.

By including these extra services, Centerstone Group provides a complete and secure solution. Clients can feel confident and have peace of mind throughout the process.

Centerstone Group Reviews

Centerstone Group has earned a blur of feedback from clients. With both positive and negative experiences shared.
Some customers were disappointed, mentioning that they had to pay upfront fees and felt the services didn’t meet their expectations.

One review noted being referred to an attorney for additional costs after a basic letter-writing campaign. But on the bright side, some reviews highlight the team’s professionalism and attention to detail.

Many customers were satisfied with the timely timeshare cancellations, stating that Centerstone delivered on their promises.

With the additional benefit of escrow services and a 100% money-back guarantee, Centerstone Group offers a safer option for timeshare exit services.

Centerstone Group BBB

The Better Business Bureau (BBB) is a trusted source that helps consumers determine a company’s credibility and reliability.

It provides a clear platform for clients to share their experiences and for businesses to resolve complaints.

Centerstone Group has an incredible 4.78/5-star rating based on 249 customer reviews. They are also A+ accredited by the BBB since June 2020.

However, there have been nine complaints closed in the last three years, with four complaints closed in the last 12 months.

 While the positive reviews significantly outweigh the complaints, the issues raised may raise questions for potential customers.

Centerstone Group Google ReviewS

Centerstone Group has a solid 4.6-star rating on Google with 69 reviews. Many customers were satisfied with their timeshare exit services, successfully getting out of their contracts.

However, there are also some negative reviews. One customer mentioned frustration with the additional costs involved.

Another review praised Centerstone’s efforts but was disappointed with the high price and limited resources provided.

Although many find the company helpful, the mixed feedback on pricing and communication raises doubts.

Centerstone Group Trustpilot Reviews

Centerstone Group has a lower rating on Trustpilot, standing at 2.9 stars based on two reviews. Both reviews are negative, with one customer labeling the company as a scam due to the additional fees and ineffective services.

They claimed that they could have done the letter-writing campaign themselves. The poor ratings on Trustpilot highlight the need for caution and do thorough research before considering their services.

Centerstone Group Pros Vs Cons

Pros:

  1. Offers a 100% money-back guarantee.
  2. Provides escrow services for secure payments.
  3. Accredited by the BBB with an A+ rating and a 4.78/5-star review.
  4. Successfully cancels timeshare contracts for many clients.
  5. Helpful and professional customer service team.

Cons:

  1. High upfront fees with additional costs like attorney referrals.
  2. Mixed reviews on different platforms.
  3. Complaints about credit repair services not being included in the initial price.
  4. A lower rating on Trustpilot with negative feedback on service quality.

FAQs

  1. How do I contact Centerstone Group?
     You can reach Centerstone Group through their website’s contact form or by calling their customer service hotline.
  2. What types of timeshare cancellations does Centerstone Group handle?
    They handle a wide range of timeshare cancellations, including issues related to misrepresentation during the sale, violations of state laws, and breaches of contract by the timeshare company.
  3. Is Centerstone Group worth the cost?
    The fee can be justified by the peace of mind and financial savings, but the upfront fees have been a major concern for many customers.
  4. How long does it take to process a timeshare cancellation?
    The time frame can vary depending on the specifics of your case, but Centerstone Group aims to resolve cancellations as quickly as possible.

5. What happens if my cancellation request is denied?
 If your request is denied, Centerstone Group will work with you to explore other options.

Final Thoughts

Centerstone Group offers many beneficial services, including escrow and a money-back guarantee, which can provide peace of mind.

However, the mix of positive reviews and complaints about high fees, poor communication, and unsatisfactory services may leave you with doubts.

If you’re looking for a timeshare exit company that provides all the necessary security and reliable services, consider contacting us. We can connect you with trustworthy companies that prioritize your financial protection and offer hassle-free cancellation process.


Reach out to us today! For any questions about timeshare exit companies, support, or guidance on how to cancel your timeshare.

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