Centerstone Group

Centerstone Group is a timeshare exit company located in Costa Mesa, CA, with an LLC registered in Nevada. The company has been in business for about four years and has an accreditation with the Better Business Bureau as of June 12th, 2020.

The owner however claims he has 30 years of experience in the industry. But does this mean he is capable of running a legitimate timeshare exit business? So far it seems that way:

The company demonstrates a positive standing with the Better Business Bureau.
They offer an Escrow payment option.
Centerstone offers three paths to a timeshare exit.
Centerstone Group states upfront that they cannot help everyone who wants to exit

But as our team at MyTER carefully reviewed the company, a couple of things did stand out.

Our team understands choosing the right exit company for your timeshare cancellation can be trickier than it seems. As you hear sales pitch after sales pitch, you start realizing they can all start sounding remarkably alike.

Lucky for you, our team has written an in-depth review of Timeshare Compliance. Here we listed the company’s pros and cons if you decide to hire them for your timeshare cancellation.

Our team believes there are a couple of valuable tips every timeshare owner should know before working with anyone. Fill out the form on the right so we can help you find the right exit company ideal for your timeshare situation.

Who is Centerstone Group and How do they Work?

Centerstone Group is one of the newer companies in the timeshare exit industry. According to their Better Business Bureau (BBB) profile, Centerstone began operations in February 2020. The company is an LLC founded in Nevada in February 2021, with its main office in Costa Mesa, CA.

Centerstone is a family-owned company. Mark Weaver is the President and Director. Mika Weaver is the Secretary and Treasurer. This information is based on official registration documents found on their website.

The website features Mark Weaver, the President. His profile shows he has 20 years of experience in timeshares and 6 years in timeshare relief.

Centerstone Group Reviews

The first thing that stood out is they offer a no up-front fee escrow payment option. Not too many exit companies offer escrow options, so this was a +1 for our team.

Our team saw that Centerstone Group has a clear diagram of its exit process on its homepage. This caught our attention during our assessment. The company does well here by showing some transparency by explaining the steps you’ll take when working with the company. Centerstone Group will ask for your timeshare documents to evaluate your case and begin the process.

Once they organize everything, they mention that they first try pressuring the Resort before assigning you an attorney. The most legitimate way to exit your timeshare is through an attorney, but this can cost some extra dollars.

Understandable why someone might not hire a lawyer immediately. However, it is very important to cancel your timeshare correctly the first time. Otherwise, you could end up wasting money on exit fees if you have to start the process over.

The fact that Centerstone Group does use an attorney is still a good sign. We recommend being cautious of timeshare exit companies without attorneys, as they are often not trustworthy.

Centerstone also does well by including a ‘FAQ’ page on its site. The frequently asked questions page has common questions and answers that timeshare owners may have. On this page, they state:

“Centerstone Group is the only timeshare exit firm that utilizes our 3-pronged process. Additionally, we successfully negotiate releases with clients in as short as a month and average quicker resolutions overall than anyone other timeshare exit company or law firm.”

The “3-Pronged Timeshare Exit Process they use includes:

Pressure Campaigns: Includes negotiations with the timeshare developer and concurrent media outreach, review site campaigns, simultaneous complaints, and even grievances towards the developer. Assuming a customer has made sufficient noise, the timeshare developer might give in and release the owner from their contract.
Timeshare Transfer: Centerstone claims this move might be the best for owners who have paid off their timeshares and are current with their maintenance fees. But it isn’t clear how this exchange will occur or to whom it will be transferred.
Attorney Representation: Centerstone only suggests lawful representation if the pressure campaign fails. For the Attorney Representation route to work, you will need to show that you were forced into purchasing your timeshare or that your developer gave you false/misleading data during the sale.

A specialist says it usually takes 3-12 months to transfer a timeshare, similar to other exit companies. We are not sure if they work with timeshares from other countries. They need to review your situation to determine if they can help you.

This is a good sign because it shows they are not a greedy exit company. You do want to avoid companies who claim they can successfully cancel “every” case; usually, they are not legitimate.

Before working with Centerstone Group or any timeshare exit company, there are a couple of things timeshare owners should know. Initiate a Live Chat or fill out the form on the right to find out how you can protect yourself from potential timeshare exit scams.

Centerstone Group Cost & Fees

Our team spoke with a representative from Centerstone Group. The representative mentioned that their price remains constant regardless of the amount of maintenance fees.

Centerstone Group treats all customers fairly and honestly according to their representative. As we continued our conversation, we discovered that their pricing was not fixed. It varies depending on the amount of work required for your specific situation. In essence, the more effort your case will require to cancel, the more they are going to charge you.

Centerstone Group does offer a no up-front fee escrow payment option, which is important. Most exit companies do not offer escrow, so this is a good sign. On average, our team managed to find prices can range from $3000-$8000 in exit fees, depending on your situation.

This may scare some of you, but paying a timeshare exit company can be beneficial in the long run. Timeshares typically have high interest rates, and you would be spending a lot more if you stayed in your contract.

Centerstone Group Ratings

Centerstone Group has an “A” rating on the BBB and has a 4.76/5-star rating. They have 213 customer reviews and 4 complaint in the last 12 months. Centerstone has also been accredited with the Better Business Bureau since 6/12/2020.

On Google, Centerstone Group has a 4.6/5-star rating out of 53 customer reviews. As our team mentioned before, they are a relatively new timeshare exit company. That is why we did not find any Centerstone Group reviews on Trustpilot or Yelp. However, this will likely change soon.

Is Centerstone Group Legitimate?

We would have liked it if the company had a Yelp or Trustpilot presence. Still, since the company is relatively new, there aren’t too many online reviews on Centerstone Group. Besides the ones shown on their website, their online reputation is not very strong compared to other exit companies.

Overall, they do seem like a legitimate company. But the bold statements they make in the picture posted above are concerning. How can a company that has only existed for 1 year, with a small track record, back up these claims?

They do not charge you up-front fees, and they offer an escrow payment option, which is good. They also display transparency with their exit process which is another positive sign in building trust with their consumers. They did raise some questions as to how they determine the price based on what they deem is “a lot of work.” This could be problematic and lead to a lot of inconsistency.

One positive however was a “Blog” page they display on their site. Topics such as “Rent vs Own”, “Rescission Method” and “Cancellation Path” are discussed on this page, which is another +1 from our team. If a company is willing to educate its consumers on the industry publically, this is a positive sign.

We suggest working with a company that is well-known and respected in the timeshare exit industry. After carefully reviewing Centerstone Group Inc., our team has decided to assess the company with a 3.5/5.0 MyTER Rating.

The positive reviews on Centerstone Group stood out to our team, and they do meet some of our standards. But they also lack longevity in the industry as an accredited business, and we do not want you to risk losing thousands of dollars. We recommend you reach out to our team or research the company in detail before signing a contract.

FAQs

Who Owns Centerstone Group?

Centerstone Group’s enrollment papers with the Nevada Secretary of State recognize Mark Weaver as President and Director. Mika Weaver is recognized as Secretary and Treasurer.

Where Is Centerstone Group?

The BBB records Centerstone Group’s principal office at 3090 Bristol St., fourth Floor, Costa Mesa CA 92626.
Centerstone Group’s Facebook address is listed in Irvine, CA (Irvine and Costa Mesa are contiguous).
Centerstone Group’s Nevada office is at 680 Pilot Rd., Suite D, Las Vegas, NV 89119.

Centerstone Group Business Days/Hours

Centerstone Group is open from 7:00 AM – 7:00 PM Monday to Friday local time. And on Saturday from 7:00 AM – 7:00 PM.

What is the Contact Information for Centerstone Group?

Email: info@centerstonegroup.com

Final Thoughts

After carefully assessing Centerstone Group Inc., our team recommends being extremely cautious if you are considering working with them. Although the owner is knowledgeable in the industry, they’re still a newer timeshare exit company. This can lead to mistakes, as well as desperation to acquire clientele. We do recommend seeking other reputable companies first, before deciding to sign a contract with Centerstone Group.

Contact our team so we can help you find and determine if a timeshare exit company is legitimate. We recommend working with timeshare exit companies that offer escrow, so you pay no up-front fees. Know your legal rights so you can exit your timeshare contract legally. Read over our website and fill out the form on the right or contact us through Live Chat for a free informational consultation.

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