Centerstone Group
Timeshare ownership can feel like a lifetime commitment, with escalating maintenance fees and limited resale options leaving many owners overwhelmed. Exiting a timeshare often requires navigating complex contracts, state laws, and resort policies; an intimidating process without professional help.
Timeshare exit companies offer structured services to relieve owners of these obligations, typically involving contract review, negotiation, and sometimes legal representation.
However, not all providers are alike: factors such as transparent fee structures, escrow safeguards, and proven success rates are crucial.
By understanding how reputable exit firms operate and what to look for in escrow-backed agreements, owners can take confident steps toward regaining financial freedom and peace of mind.
Company Details: Centerstone Group
Centerstone Group is a family-owned timeshare exit company with offices in Costa Mesa, California, and Las Vegas, Nevada.
It has been active since 2020 and is run by President Mark Weaver, who brings more than twenty years of resort-industry experience.
The Better Business Bureau lists five years in business and an A+ rating. The team advertises a combined thirty-plus years in contract-release work and highlights bilingual staff for Spanish-speaking clients.
What they do: Centerstone Group designs pressure campaigns, attorney representation, and negotiation services to release owners from unwanted timeshares.
Important Note: Verify the credentials of the company’s leadership and check that their listed office locations match public business records. This step helps confirm you’re dealing with a legitimate, established firm rather than a shell operation.
How Does Centerstone Group Work
Step-by-Step Process
- Intake Call: A specialist gathers your contract facts and maintenance-fee history.
- Pressure Campaign: The company sends demand letters to the resort to seek an early release.
- Attorney Assignment: If letters fail, outside counsel is hired to push legal arguments.
- Negotiation: Lawyers meet the resort’s legal desk to settle for a full release.
Resolution: You receive written confirmation that future fees and collections will stop.
Timeline, Fees, and Escrow
- Average fee: $4,000 – $8,000 per contract, quoted after intake. Several Reddit users reported “low-thousands” offers, but also extra costs when attorneys stepped in
- Timeline: 6 – 18 months is typical, with Mexican resorts sometimes faster (near-100 % success on those files, according to Weaver).
- Escrow or money-back: Centerstone Group promotes an escrow payment option; funds stay with a third party until each milestone is met. Read every escrow agreement closely—some online comments claim the release letter, not the debt transfer, triggers final payment.
Important Note: An escrow held by an independent bank protects you. If a company asks for all fees in advance or offers only a “money-back guarantee,” the risk of non-performance is much higher.
Are Centerstone Group Legit
Centerstone Group shows strong signs of legitimacy. A+ BBB rating, high Google scores, and hundreds of positive testimonials. Yet, a few threads on Timeshare Users Group and Reddit call some tactics “just stop paying” solutions and question long-term credit impact.
Our advice: ask us to confirm whether this company or any we vet meets your specific resort, mortgage balance, and state-law needs. An exit that works for one owner can fail for another.
Pros & Cons of Centerstone Group
Pros | Cons |
Escrow payment available | Not all plans qualify for escrow; read the small print |
A+ BBB rating, 4.78/5 from 300+ reviews | Very few Trustpilot reviews, average 2.9/5 |
The three-path strategy can cut time | Extra legal fees may appear mid-process |
Bilingual support, weekend hours | Won’t work with low-maintenance fee contracts |
Does not view foreclosure as “success” | Limited history (est. 2020), so long-term outcomes are still maturing |
Pro Tip: Match your specific contract type (e.g., points-based vs. deeded) against the “won’t work with low-maintenance fee contracts” caveat. If your maintenance fees are minimal, double-check whether you meet their eligibility requirements before investing in their services.
Pricing & Refund Policy
Centerstone Group charges a flat project fee. Payment structure:
- 20% deposit to start paperwork.
- Balance funded through escrow in two or three draws.
- If the company fails to deliver a written release within the agreed timeline (often 24 months), a money-back clause applies.
Because each contract is unique, exact prices vary. Always request the fee schedule in writing and ask for plain explanations of any “additional costs” if counsel becomes involved.
Centerstone Group Cancellation Plan
Centerstone Group’s cancellation plan is thorough and covers all features of the timeshare exit process.
They make sure every step is handled to achieve a successful outcome. Beyond their main cancellation methods, they offer free credit monitoring and repair services.
This is especially helpful for clients who stop paying timeshare fees during the process. It helps protect their credit from damage.
By including these extra services, Centerstone Group provides a complete and secure solution. Clients can feel confident and have peace of mind throughout the process.
Centerstone Group Reviews
What People Say: Most Centerstone group reviews praise quick communication and clear status updates. Owners highlight relief from mounting maintenance bills once a release letter arrives. On the flip side, negative posts fault the upsell to legal action and the stress of waiting months without updates.
Pro Tip: When evaluating testimonials, filter out reviews older than 18 months. Timeshare exit processes evolve quickly, and feedback from two years ago may not reflect the current practices, success rates, or fee structures.
Metric | Estimate* |
scattered mixed opinions, with some calling the plan a “scam” and others reporting smooth exits | |
2.9/5 (2 reviews) | |
4.6/5 (69 reviews) | |
4.78/5 (318 client reviews) | |
Total clients served | “Thousands,” per company marketing |
Average cost | $6,000 |
Success ratio | Claimed 90 %+; near-100 % on Mexican deeds |
Escrow option | Yes (third-party bank) |
Filed BBB complaints | 0 pattern-of-practice complaints; a handful closed in 12 months |
Public filings do not verify these numbers; they reflect company claims and online data.
Services Centerstone Group offered
- Timeshare Contract Cancellation: U.S. and Mexico deeds.
- Mortgage Release: Helps end loan liability when a mortgage balance remains.
- Credit Dispute Support: Guidance if the resort reports delinquencies.
- Attorney-Backed Settlement: Formal representation when resorts resist.
- Consumer Education: Blog posts, videos, and state-law briefings.
Important Note: If you’re dealing with a mortgage balance on your timeshare, confirm whether the “Mortgage Release” service includes coordination with your lender. Some exit firms handle only deed transfers and leave mortgage negotiations to you, which could affect your liability.
Centerstone Group Lawsuits & Complaints
As of June 2025, no major civil lawsuits against Centerstone Group are listed in public dockets. The BBB shows fewer than ten complaints over three years, most about slow timelines and communication gaps, all resolved or answered. Still, any exit plan can draw litigation if a resort disputes the strategy. Always keep copies of every email and certified letter.
Pro Tip: Before signing, perform a quick PACER search for any federal lawsuits mentioning Centerstone Group or Mark Weaver. Even if no major cases appear, local county court websites may reveal smaller claims that don’t make national databases.
Our Credibility & How We Help
For many years, we have tracked scams and successes in the exit world. We read contracts line by line, confirm escrow terms, and verify attorney licenses.
We help you connect with vetted timeshare exit companies that offer escrow, so you have no up-front fees.
That single safeguard stops most fraud in its tracks and gives you financial control.
Our independent rating system looks at:
- Escrow integrity (bank location, release triggers)
- Fee transparency
- Real legal representation vs. in-house “counsellors”
- Consumer complaint patterns
- Success metrics verified by closing documents
By cross-checking these factors, we steer owners toward companies that truly fit their resort, state law, and budget.
Frequently Asked Questions
1. How long does a Centerstone Group exit usually take?
Most files close in 6–18 months, though simple U.S. points contracts can finish sooner. Mexican deeds may move fastest.
2. Does Centerstone Group charge up front?
A small deposit starts the file, but the bulk of the fee sits in escrow until a release milestone is reached.
3. Will the process hurt my credit?
If you stop paying maintenance before a release, the resort may report late fees. Ask the company for a credit-impact plan first.
4. Can I quit midway and get my money back?
The escrow agreement states you receive funds back only if the company fails to secure a written release within the timeline.
5. Is Centerstone Group the same as Centerstone Building Group?
No. Centerstone Building Group is a construction outfit in Tennessee. Centerstone Group focuses solely on timeshare exits.
Final Thoughts
Centerstone Group brings fresh energy, an A+ BBB score, and the rare option of escrow funding. Yet its short track record, sparse Trustpilot feedback, and reports of unexpected legal costs raise concerns. Older owners on fixed incomes may find the mid-process fee jumps risky.
Before signing a service agreement, compare at least two escrow-based options vetted by us. We can help you determine if Centerstone Group or a different provider aligns with your timeline, fee comfort, and resort rules. The right choice puts control back in your hands without hidden surprises.
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