Lonestar Transfer
Lonestar Transfer is a family-owned company based in Rockwall, Texas. Husband-and-wife founders Bryan and Karen Holloway started the business in 2012 after working in real estate.
They market services that remove or transfer unwanted timeshare interests. The team says it has helped more than twenty thousand owners gain relief.
Operations run from one Texas office, yet clients come from every U.S. state, showing the company understands many resort rules and county filing systems.
The company’s story appears in regional news segments across the Sun Belt, a region packed with retirees who own timeshare weeks.
By rooting its headquarters near Dallas, Lonestar Transfer benefits from Texas’s business-friendly regulations, but owners in Florida, Nevada, and Hawaii still rely on the team for exits.
Every resort and state has different deed requirements. A company that claims national skill must coordinate with clerks and resort owners everywhere.
This review will help you decide whether Lonestar Transfer is the answer or whether you should look for a partner that places your money in escrow with no up-front cost.
Company Details: Lonestar Transfer
Location: Rockwall, Texas headquarters, All core work is handled by in-house staff and vetted partners across several states
Ownership: Privately held by the Holloway family, Daily leadership by Karen Holloway as president, Christian values are promoted in media interviews
What They Do:
- Arrange deed transfers to new holding companies
- Challenge contracts when misrepresentation is claimed
- Create closing packages for county recording
- Advise owners on maintenance fee liability while the exit is active
Many readers like the personal touch of speaking with the founders during webinars. Yet, friendly voices alone do not guarantee low risk. That is why it helps to measure each promise against facts, complaints, and real estate law.
How Does Lonestar Transfer Work
Step-by-Step Breakdown
- Initial call: A sales agent gathers facts about your resort, mortgage balance, and yearly dues. You learn if a transfer or cancellation is possible.
- Eligibility check: Back-office staff review your documents to confirm that the resort rules allow changing ownership.
- Service agreement: You sign a contract outlining the plan and pay the quoted fee in one or two installments.
- Processing phase: Title specialists or partner attorneys deal with the resort, lender, county clerk, and, if needed, a receiving LLC.
- Completion: You receive recorded deeds or a resort letter confirming cancellation. At this moment, the yearly fees stop.
Average Fees, Timeline and Billing Method
- Average Fees: Public sources show quotes from $4,000 for older, paid-off floating weeks to $9,000 for high-demand points with a mortgage. The average sits near $5,500.
- Timeline: Ads highlight a typical range of six to eighteen months. Simple deed recordings in Arkansas or Missouri can close in under six months, while developer approvals in Florida’s right-of-first-refusal framework can stretch past two years.
- Escrow or Money-Back? Lonestar Transfer does not hold your cash in escrow. Clients pay first and trust the written 100 % refund pledge.
Escrow or Money-Back Guarantee:
An escrow model releases your payment only after proof of exit. In contrast, a money-back guarantee requires you to request repayment, often with certified letters and supporting paperwork.
Seniors on a tight budget may find the extra steps stressful. The Consumer Financial Protection Bureau lists up-front fee schemes among the top complaints from older Americans dealing with real estate services.
Choosing a program that keeps funds in escrow until a county clerk records the deed removes that worry.
Is Lonestar Transfer Legit?
Lonestar Transfer is a registered business in Texas and holds an A+ rating at the Better Business Bureau. That status suggests many happy clients.
Still, no escrow means greater financial risk. Before choosing, consider asking an independent source to check if the program is the right fit for your region and personal budget.
Some owners find safer comfort when fees stay in escrow until relief is certain.
Pros & Cons Lonestar tRANSFER
Pros | Cons |
Over a decade of experience | Large up-front payment required |
A+ BBB rating | No independent escrow |
Claims of 23,000+ exits | Some exits exceed the projected timeline |
Simple phone process | The transfer method can fail if the resort blocks the deed |
Christian family image appeals to seniors | Refunds involve paperwork and wait time |
Works nationwide | The quote can rise if a loan balance exists |
Pricing and Refund Policy
Lonestar Transfer decides your fee after reviewing your contract, season, and loan status. Payment is taken by credit card, electronic draft, or cashier’s check.
The contract lists an “anticipated completion date,” often eighteen months out. If the exit is not done by that date, you may request a refund.
You must remain current on maintenance fees during the exit; missing payments can void the guarantee. This policy means owners still pay annual dues while waiting, which can erase the value of a future refund.
Extra Cost Details Older Owners Must Know:
When you sign the service agreement, Lonestar Transfer collects a single program fee. That price does not cover the maintenance dues that will keep arriving each January.
Make sure you budget for at least one more year of dues, just in case the timeline stretches. Also, ask whether a county recording fee, often forty to eighty dollars, is included. Some owners reported a small invoice for courier and recording once the deed is ready.
Credit card payments can bring an added cost too. If you use a rewards card, the merchant fee may appear as a “convenience surcharge” of three percent.
Paying by electronic draft avoids that extra charge but removes the dispute rights your card issuer provides. Balance safety against savings before you decide.
Many seniors ask if the rise in rates changes exit pricing. In truth, rates matter only if you still owe a loan. Resorts demand that the loan be cleared before releasing the deed.
If money is tight, request a written payoff quote from the lender and confirm the amount with Lonestar Transfer. Clear numbers protect you from last-minute surprises.
Practical Tips Before Signing Anything:
- Always read the contract twice. Mark every promised date.
- Call your resort and confirm that they will accept a deed from an outside holding company.
- Keep each letter you mail. Use certified mail so you can prove delivery.
- Set reminders on your calendar every thirty days to request status updates.
- Share copies of all documents with a trusted family member. Two sets of eyes catch errors faster.
Lonestar Transfer Reviews
Owners praise polite agents, clear paperwork, and a sense of relief when bills stop. Critics mention delayed updates and long holds on follow-up calls. A few say refunds took several weeks even after timelines expired.
- Better Business Bureau: 4.8/5 stars, 1,500+ reviews, 140 complaints in three years.
- Trustpilot: 4.9/5 stars across about 300+ public reviews.
- Glassdoor: Employee ratings highlight a warm culture yet strong sales targets.
Looking closer at people’s experiences, a pattern of surprise fees and hidden costs emerges.
Some owners thank Lonestar Transfer for helping them leave timeshares. But, more reviews show a different view.
People complain about broken promises. They also complain about slow processes and high, rising fees. These issues occur during the timeshare cancellation process.
These negative reviews should make customers second guess themselves about who to hire. We always encourage owners to explore alternative options to help them find the best solution for their needs!
Like any good business, people often measure Lonestar Transfer by its Better Business Bureau (BBB) rating. The BBB provides insights into the company’s business practices and customer satisfaction. Bad rating or complaints from Lonestar Transfer is a warning for those thinking of using them for a timeshare exit. The good news is Lonestar does currently have an A+ rating.
The company has mixed reviews and risks. So, timeshare owners should consider other options. The experts at MyTimeshareExitReviews.com commit to providing transparent and reliable information on navigating the complex landscape of timeshare exits.
We understand the importance of being trustworthy, affordable, and efficient when assisting clients in disposing of unwanted timeshares.
If you’re lost and unsure where to go from here, you can freely contact us! One of our members can help give you that sense of direction you’ve been looking for!
Metric | Figure |
Total clients served | 23,000 |
Average cost per client | $5,500 |
Success ratio | About 87 % (self-reported) |
Escrow or money-back | Money-back guarantee only |
Filed complaints | 140 BBB complaints over 36 months |
Keep in mind that success ratios come from the company itself. No independent audit checks each case. Always ask for written statistics specific to your resort type.
Lonestar Transfer Lawsuits
As of 29 May 2025, no state attorney general lawsuit lists Lonestar Transfer by name. Yet civil complaints filed in small-claims courts show occasional refund disputes.
In one 2023 Texas case, a judge dismissed a claim after Lonestar Transfer documented that the contract timeline had not expired. This reminds owners to read every date and clause before signing.
Resorts in Florida and South Carolina enforce strict transfer conditions, leading to longer waits. Owners in those states filed most of the BBB timeline grievances.
Understanding your state’s real estate laws and checking if a company holds the proper surety bond or escrow account can remove future headaches.
Previously Lonestar Transfer have one Lawsuit here are the details: The company sued Nashville Tennessee Ventures, Inc., and its owners, Steve Huffman and Preston Thompson, for breach of contract and fraud.
The issue developed from claims that Nashville, a third-party contractor hired to manage mortgage cancellations for timeshare obligations, did not fulfill its duties and misused funds. Such legal troubles can raise doubts about the trustworthiness of the involved parties.
How Our Review Separates Us
Many sites rank companies by commission. We do not. MyTimeshareExitReviews only has one mission: to warn owners about up-front-fee traps and share safer paths.
We help you connect with vetted timeshare exit companies that offer escrow, so you have no up-front fees. That policy keeps our advice clean and your wallet safer.
Frequently Asked Questions
1. How much does Lonestar Transfer charge?
Most owners pay four to seven thousand dollars per week or points contract, based on public reports.
2. Does Lonestar Transfer timeshare service use escrow?
No. Money is paid up front, and the company offers a full refund guarantee instead.
3. How long does a lonestar timeshare exit take?
The claimed window is six to eighteen months, though some resort types need up to twenty-four months.
4. What is the success rate for Lonestar Transfer?
They quote an eighty-seven percent success rate, but this figure is self-reported and not verified by third parties.
Final Thoughts
Lonestar Transfer has genuine strengths. It has time in the market, warm testimonials, and a stated money-back pledge. Yet the flaws stand tall:
- Paying first forces seniors to risk savings at the start.
- Long timelines mean maintenance fees continue, shrinking your budget.
- No escrow shifts power away from the owner.
- Transfer model limits can crash if the resort changes rules mid-stream.
If you’re feeling unsure about Lonestar Transfer, reach out to us. We specialize in connecting people with reputable timeshare exit companies that offer escrow. Let us help you find a safe way out of your timeshare.
Not transparent
I talked with a Lonestar representative and no, they do not use an attorney.
The lady went on about their great success and reviews, which I already had read about on their website but what she would not answer was their process and why the timeshare companies would relinquish my contract I wanted to understand and she got very offended (red flag) and asked me if I thought she was lying to me. It got very strange from there and I knew I couldn’t deal with a company who c9uldn’t answer a legitimate question.
A company you can trust!!
Prior to selecting any company for contract, we (including my wife) make an excel Spread Sheet. We normally review a minimum of 5 to 10 companies, and thoroughly read each companies reviews, (especially the those that have a review of 1, 2, or 3).
Based on my analysis, we selected Lone Star Transfer, and we very satisfied with their professionalism, support, and timely closure of our Time Share. We knew that it would take time to Transfer / Close our Timeshare. I have read that Hono Koa is one of the most difficult to close however, it did happen !!! Please look at the reviews, and they are true, additionally tell your friends, relatives, neighbors, etc NOT TO BUY A TIME SHARE !!!
THANKS AGAIN TO THE LONESTAR TEAM for making this happen (we are popping the champagne !
LoneStar did a great job, although they were very expensive.
I thoroughly enjoyed dealing with LoneStar, because the people I worked with were very caring and helpful. They knew their stuff and kept me informed. They also worked diligently to make sure our credit rating wasn’t damaged. I highly recommend them.
Great Transaction
We had been stuck with the maintenance fees going up and never using the timeshare and the false hoods that they sold us when we bought it. My wife and I decided it was time to get out of it. Lonestar made it possible and the promised results and that is just what we got from them RESULTS! The good results! Thank you Lonestar for your help!
R&L Boehle
Great info
I just learned a lot right. I recommend doing research and learn everything you can before making a move on trying to get out of your timeshare.
Not transparent
I talked with a Lonestar representative and no, they do not use an attorney.
The lady went on about their great success and reviews, which I already had read about on their website but what she would not answer was their process and why the timeshare companies would relinquish my contract I wanted to understand and she got very offended (red flag) and asked me if I thought she was lying to me. It got very strange from there and I knew I couldn’t deal with a company who c9uldn’t answer a legitimate question.
A company you can trust!!
Prior to selecting any company for contract, we (including my wife) make an excel Spread Sheet. We normally review a minimum of 5 to 10 companies, and thoroughly read each companies reviews, (especially the those that have a review of 1, 2, or 3).
Based on my analysis, we selected Lone Star Transfer, and we very satisfied with their professionalism, support, and timely closure of our Time Share. We knew that it would take time to Transfer / Close our Timeshare. I have read that Hono Koa is one of the most difficult to close however, it did happen !!! Please look at the reviews, and they are true, additionally tell your friends, relatives, neighbors, etc NOT TO BUY A TIME SHARE !!!
THANKS AGAIN TO THE LONESTAR TEAM for making this happen (we are popping the champagne !
LoneStar did a great job, although they were very expensive.
I thoroughly enjoyed dealing with LoneStar, because the people I worked with were very caring and helpful. They knew their stuff and kept me informed. They also worked diligently to make sure our credit rating wasn’t damaged. I highly recommend them.
Great Transaction
We had been stuck with the maintenance fees going up and never using the timeshare and the false hoods that they sold us when we bought it. My wife and I decided it was time to get out of it. Lonestar made it possible and the promised results and that is just what we got from them RESULTS! The good results! Thank you Lonestar for your help!
R&L Boehle
Great info
I just learned a lot right. I recommend doing research and learn everything you can before making a move on trying to get out of your timeshare.
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