Skip to content 
Table of Contents
Table of Contents
Lonestar Transfer
Lonestar Transfer is a Texas-based, family-run timeshare exit company that helps U.S. timeshare owners legally exit ownership through title transfer, contract cancellation, or mortgage cancellation, depending on contract structure and mortgage status. Founded by Karen Holloway and Bryan Holloway in Royse City, Texas, the company operates by reviewing deeds, contracts, mortgages, and ownership records, then managing the legal documentation and communication required to remove ownership and stop ongoing maintenance fees. The process is structured, handled through phone and email, and follows a defined but variable timeline that often ranges from six months to two years.
Customer feedback across Google, BBB, Trustpilot, Yelp, and Reddit shows mixed but verifiable outcomes. Many owners report successful exits, refunds when guarantees were unmet, and eventual relief from fees. At the same time, recurring concerns appear around high upfront costs, timeline delays, sales pressure, and unclear expectations. Reported fees commonly range from $3,000 to over $15,000, depending on resort, mortgage status, and contract complexity. Several reviewers later discovered deed-back programs or direct resort solutions, which led them to question value rather than legality.
BBB data shows a high average rating near 4.97/5 from 341 reviews, despite Lonestar Transfer not being BBB accredited. Trustpilot and Reddit highlight tougher cases involving resorts such as Hyatt Vacation Club, long timelines, and stress during the process, while still confirming refunds or professionalism in many cases. A historical SEC action from 2002 exists under a similar name but relates to securities transfer activity, not timeshare exits. Overall, Lonestar Transfer presents documented exits, variable cost, and outcomes that depend heavily on contract type, resort cooperation, and client expectations.
What Is Lonestar Transfer and How Does It Work?
Lonestar Transfer is a Texas-based, family-run timeshare exit company that helps timeshare owners legally get out of timeshare contracts through title transfer, timeshare cancellation, or mortgage cancellation, depending on the owner’s situation. Founded by Karen Holloway and Bryan Holloway in Royse City, TX, the company works by reviewing ownership, mortgages, deeds, and paperwork, then handling the legal process, documentation, and communication needed to complete a timeshare exit. The goal is to remove ownership, stop maintenance fees and other ongoing costs, and provide freedom and peace of mind.
How does it work?
Lonestar Transfer works by reviewing your timeshare paperwork, documentation, and ownership records, then guiding you through a legal exit process that follows a defined timeline. Communication happens through phone and email, with regular follow-ups to keep clients informed at each stage.
What Are the Services and Solutions Lonestar Offer?
Lonestar Transfer offers timeshare exit related services focused on ending timeshare ownership through legal and administrative processes. The company works with paid-off timeshares and timeshares with existing mortgages, depending on the owner’s situation.
Services provided by Lonestar Transfer include:
- Title Transfer Service: Handles the transfer of ownership for timeshares where the client is the sole owner, with the intent of removing future financial responsibility.
- Timeshare Cancellation Program: Assists in canceling timeshare contracts when legal or contractual conditions allow.
- Mortgage Cancellation Assistance: Assess whether a timeshare mortgage can be terminated and supports clients in applicable cases.
- Case Review and Processing: Reviews ownership details, contracts, and paperwork, and manages the exit process from start to finish.
- Guarantee Policy: States that a money-back guarantee applies if the company is unable to complete the agreed service.
What Are the Customer Reviews and Ratings For Lonestar Transfer
The customer reviews and rating for Lonestar Transfer for on different platforms are listed below
Lonestar Transfer Reviews on Google:
The Customer Reviews and Ratings For Lonestar Transfer on google come up when timeshare owners feel stuck and start checking the Google review summary, reviews, ratings, and stars before spending more money.Some customers report a successful timeshare exit, clear communication, and eventual relief from maintenance fees . Some reviewers mention sales pressure, frequent follow-up calls, timeline delays, and frustration when the process took longer than expected.
From my experience reviewing these cases, the pattern is mixed but tense. People searching Lonestar Transfer, Lonestar Transfer Company, or Lonestar Transfer Team often expect a clear timeshare exit, timeshare cancellation, or release from ownership. Instead, many negative reviews talk about cost, quote figures like $5,000, $6000, $3,495, even 15 to 20k, and frustration when the process feels slow going, longer than anticipated, or stretches under a year into 18-24 months.
Some reviewers later discovered alternative solutions, give back programs, or exits through Hyatt Vacation Club, Wyndham, or Vistana Resort, which made them question the original investment, value, and guarantee they were promised.
Here is how the recurring issues show up across months ago, years ago, and edited feedback from Local Guide profiles with photos and high review count:
- Communication and pressure: repeated follow-up calls, phone call, email, salesperson approach, reports of spam list, spam calls, 5 calls a day, needing to block unknown callers, concerns about privacy, security, client information, and third parties.
- Process clarity: confusion around paperwork, documentation, notarized deed, deed in lieu, recorded deed, legal exit, behind the scenes, heavy lifting, timeline, timeframe, progress, and whether anything was truly on track.
- Trust and expectations: mentions of empty promises, misleading, high-pressure tactics, fears of a scam company versus a legit company, comparisons to Timeshare Legal or Time Share Exit Team, warnings to take your business elsewhere, and heavy due diligence after unsuccessful attempts with multiple companies. Media influence from TV endorsements, radio endorsements, Rush Limbaugh, Sean Hannity, KEIB, Good Morning Texas, Fox News Channel, American Family Radio, O’Reilly Factor, and BBB ratings often raised expectations that some reviewers say were not met, even when refunds, guaranteed resolution timeframe, or hassle-free refund were discussed.
Lonestar Transfer Reviews on BBB (Better Business Bureau)
On Better Business Bureau (BBB), feedback is mixed but more balanced, with fewer emotional positives and more structured negatives. The Customer Review Ratings average around 4.97 / 5 stars from 341 Customer Reviews, yet the company is NOT BBB Accredited, which some users flag as a concern.
Common negative points include process delays, legal complexity, expectations vs reality, and documentation timelines. The positive side focuses on refunds, guarantee, hassle-free refund, and accountability when results were not achieved. BBB reviews feel more cautious, less emotional, and more focused on resolution than praise.
Lonestar Transfer Reviews on Trustpilot
On Trustpilot, the tone also paints mixed experiences, and that contrast matters. Some reviewers describe successful exits in a few months, clear communication, and contracts honored as promised, but many reviews openly discuss failed cancellations, tough resorts like Hyatt Vacation Club, long timelines, and stress during the transfer process.
That said, even negative reviews end with acknowledgment of professionalism, clear communication, or a full refund, which softens the criticism. Trustpilot shows real struggle stories, making it the most critical platform, but also the most transparent.
Reddit (r/TimeshareOwners)
On Reddit r/TimeshareOwners, opinions split hard. Some call any timeshare exit firm a scam company and push advice like “stop paying,” warning about fees, credit hit, or collections. Others push back, citing timeshare obligations, foreclosure, and long-term damage. Lonestar Transfer is often discussed alongside Timeshare Legal and Timeshare Exit Team, with users stressing due diligence, research, and avoiding shortcuts. Reddit adds skepticism but also context showing why many owners still seek a reputable, trustworthy company instead of risking it alone.
Lonestar Transfer Reviews on Yelp?
On Yelp, Lonestar Transfer reviews are mixed but mostly workable, not glowing. Many users confirm the timeshare exit did happen, but often after a long process that required patience, repeated follow-ups, and doing tasks like sending letters themselves. Timelines reported range from around 6 months to nearly 2 years, and several reviewers say the process dragged more than expected.
On the downside, cost comes up often. Multiple users say they paid thousands of dollars and questioned the value, especially since much of the communication with the resort was handled by the owner. A few complaints mention persistent calls or feeling pressured, though the company did respond and remove contact details when asked. Overall, Yelp shows real exits, but not an easy or fast experience, more of a time-heavy, hands-on process than a smooth, stress-free one.
What Are the Pros and Cons of Lonestar Transfer
Pros
- Clear communication by phone and email
- Regular follow-ups and clients kept informed
- Guidance through paperwork and documentation
- Professional, patient, and knowledgeable staff
- Defined timeline with progress updates
- Help after failed attempts with other companies
- High ratings and positive feedback on multiple platforms
- No pressure to sign reported by several reviewers
Cons
- Not BBB Accredited, despite having a BBB profile
- Upfront cost required, sometimes described as expensive
- Cost surprises reported by some customers
- Process can take longer than expected (up to two years in some cases)
- Some transfers took almost a year or more
- Periods of no communication for months, per some reviews
- Negative Reddit opinions calling all exit companies scams
- Claims that stopping payment could be done without paying a company
- Warnings about being told to stop paying maintenance fees (industry-wide concern)
- Risk of credit damage discussed in Reddit threads
- Foreclosure, collection calls, letters, and credit hits mentioned in exit discussions
- Disagreements online about legality and consequences
- Guarantees questioned by skeptics, despite refunds reported
- Scam concerns raised, especially around upfront money
- Mixed experiences depending on resort and contract type
- No resale success for some owners trying alternatives first
- Emotional stress during long timelines, even when outcome was successful
- Confusion caused by conflicting online advice
- Some reviewers warn to try deed-back or resort options first
Not all timeshares could be canceled, even with effort (Hyatt case)
How much does it cost?
Lonestar Transfer’s cost is not fixed. Based on reviews and user reports, prices are usually in the low-to-mid thousands, most commonly between $3,000 and more than $15,000 more with some owners mentioning higher quotes depending on the timeshare type, contract complexity, mortgage status, and resort.
What owners consistently point out:
- The fee is usually upfront
- The cost can feel expensive at first, especially compared to doing nothing
- Many say it felt worth it because it stopped ongoing maintenance fees
- Others question the value, saying deed-back programs or direct resort negotiation may cost less
- When a guaranteed timeline wasn’t met, some users reported receiving a refund
Because pricing varies by case, experienced owners repeatedly advise getting a written quote, written guarantee, and clear refund terms before paying anything.
What is the refund policy of Lonestar Transfer?
Lonestar Transfer advertises a written guarantee. If the guaranteed timeline is not met, multiple reviews especially on Trustpilot confirm that a full refund was issued, described as hassle-free with no dispute. However, not all unresolved cases end in a completed exit; some end in a refund instead of cancellation, which is why owners are advised to confirm refund conditions in writing before paying.
What are the lawsuits and complaints against lone star transfer?
The documented lawsuit tied to the name Lone Star Transfer, Inc. comes from a 2002 SEC Administrative Proceeding under the Securities Exchange Act of 1934, involving Stanley P. Eisenberg. The Securities and Exchange Commission (SEC) found violations tied to transfer agent registration, Form TA-1, Form TA-2, false disclosure of control persons, and failure to file required records, which led to a cease-and-desist order, revocation of registration, and a $10,000 civil penalty. This case related to securities transfer agent activity, not timeshare exit, timeshare cancellation, or timeshare owners.
From a practical review standpoint today, most complaints linked to the modern Lonestar Transfer brand show up on Reddit (r/TimeshareOwners), Trustpilot, and BBB discussions, not in active court filings. These concerns focus on cost, upfront money, guarantees, and scam company warnings, while others report refunds, resolution, and compliance with guarantee timelines.
- SEC action: Historical, securities-related, not timeshare-based
- Online complaints: Focus on pricing, expectations, trust, and proof, not lawsuits
Why Our Review Stands Out
Our review stands out because it does not rely on ratings, stars, or marketing claims alone. We connect verified records, customer reviews, SEC filings, BBB data, Trustpilot feedback, yelp,and Reddit (r/TimeshareOwners) discussions into one clear picture. That means you see positive experiences, negative reviews, refund cases, warnings, and historical complaints together, not cherry-picked. I have spent years reviewing timeshare exits, and honestly, most reviews miss this kind of cross-checking.
And here’s the real difference. We separate facts from fear. We explain what happened, when it happened, and why it matters today, without hype or scare tactics. You get context on lawsuits vs complaints, old regulatory actions vs current operations, and cost vs outcome, so you can judge trust, confidence, and proof for yourself. That clarity is what most owners are actually looking for.
Frequently Asked Questions
1. What is the best timeshare exit company?
There is not one single best timeshare exit company for everyone. Based on independent research, the best option is the one that proves trust and transparency, shows verified reviews, handles BBB complaints responsibly, offers a money-back guarantee, and uses a legal exit approach instead of shortcuts. In a scam-heavy industry, companies with longer years in business, consistent Trustpilot patterns, clear communication updates, and documented deed-backs, settlements, or full cancellations are generally considered the safest choice.
2. Who owns Lonestar Transfer?
Lonestar Transfer is family-owned and operated. It was founded in 2012 by Karen Holloway and Bryan Holloway, who own the company and are also actively involved in daily operations.
3. Does Lonestar Transfer out of state?
Yes. Lonestar Transfer works with out-of-state clients. They assist timeshare owners across the USA, not just in Texas. The location of the resort or the owner’s home state does not automatically limit eligibility. What matters more is the timeshare contract, ownership status, and resort rules, which can vary by cities and state.
4. How long does a lonestar timeshare exit take?
The claimed window is six to eighteen months, though some resort types need up to twenty-four months.Based on customer reviews, many exits are completed in 4 to 9 months, some finish in under a year, and more complex cases can take 18 to 24 months or did not reach a final cancellation. In a few cases, owners say the guaranteed timeline was not met. The timeline depends on the timeshare contract, resort cooperation, mortgage status, and how quickly paperwork and responses are handled.
5. Does Lonestar Transfer timeshare service use escrow?
No. Lonestar Transfer’s timeshare exit service does not use an escrow account. Reviews and user reports indicate payment is typically made upfront, not held in escrow, which is why many owners stress the importance of written guarantees, refund terms, and clear timelines before moving forward.
6. How to avoid a timeshare exit company scam?
To avoid a timeshare exit company scam, try the resort first, verify BBB and Trustpilot complaints, require a written money-back guarantee, avoid companies that tell you to stop paying, reject high-pressure sales tactics, and only work with firms that clearly explain a legal exit process and have a track record of accountability.
Not transparent
I talked with a Lonestar representative and no, they do not use an attorney.
The lady went on about their great success and reviews, which I already had read about on their website but what she would not answer was their process and why the timeshare companies would relinquish my contract I wanted to understand and she got very offended (red flag) and asked me if I thought she was lying to me. It got very strange from there and I knew I couldn’t deal with a company who c9uldn’t answer a legitimate question.
A company you can trust!!
Prior to selecting any company for contract, we (including my wife) make an excel Spread Sheet. We normally review a minimum of 5 to 10 companies, and thoroughly read each companies reviews, (especially the those that have a review of 1, 2, or 3).
Based on my analysis, we selected Lone Star Transfer, and we very satisfied with their professionalism, support, and timely closure of our Time Share. We knew that it would take time to Transfer / Close our Timeshare. I have read that Hono Koa is one of the most difficult to close however, it did happen !!! Please look at the reviews, and they are true, additionally tell your friends, relatives, neighbors, etc NOT TO BUY A TIME SHARE !!!
THANKS AGAIN TO THE LONESTAR TEAM for making this happen (we are popping the champagne !
LoneStar did a great job, although they were very expensive.
I thoroughly enjoyed dealing with LoneStar, because the people I worked with were very caring and helpful. They knew their stuff and kept me informed. They also worked diligently to make sure our credit rating wasn’t damaged. I highly recommend them.
Great Transaction
We had been stuck with the maintenance fees going up and never using the timeshare and the false hoods that they sold us when we bought it. My wife and I decided it was time to get out of it. Lonestar made it possible and the promised results and that is just what we got from them RESULTS! The good results! Thank you Lonestar for your help!
R&L Boehle
Great info
I just learned a lot right. I recommend doing research and learn everything you can before making a move on trying to get out of your timeshare.
Recommended Timeshare Exit Companies
Free Informational Consultation
By providing my contact information and clicking ‘submit’, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. This may also include calls and text messages to my wireless telephone numbers. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. I understand that my permission described overrides my listing on any state or federal ‘Do Not Call’ list and any prior listing on the ‘Do Not Call’ lists of our partners. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com
Timeshare Exit Companies
- Timeshare Specialists Review
- Sapphire Timeshare Cancellation Review
- Resolution Timeshare Cancellation Review
- Timeshare Exit Team Review
- Resort Advisory Group Review
- Resort Release Review
- Timeshare Compliance Review
- Wesley Financial Group Review
- Primo Management Group Review
- Resort Exit Team Review
- Lonestar Transfer Review
- Newton Group Transfers Review
- Nationwide Settlement Solutions Review
- No More Fees LLC Review
- Centerstone Group Review
- American Settlement Solutions Review
- US Consumer Attorneys Review
- Go Away Timeshare Review
- Timeshare Freedom Group Review
- Helping Timeshare Owners Review
- Vacation Ownership Consultants Review
- Timeshare Cure Review
- Resort Relief Review
- EZ Exit Now Review
- Advocate Financial Services Review
- Timeshare Termination Team Review
- Oasis Exit Solutions Review
- Donate For A Cause Review
- Resort Legal Team Review
- Omni Ellis Review
- Finn Law Group Review
- Timeshare Adventures Review
- Timeshares Only Review
- Timeshare Answers Review
- Seaside Consultants Group Review
- Gallagher Law Firm Review
- Redemption & Release Review
- Linx Legal Review
- Timeshare Legal Review
- Fastest Exit Review
- Genius Exit Review
- Client Protection Group Review
- Abrams Law Firm Review
Helpful Articles
- Why Timeshares Lose Value?
- How Timeshares Hurt Credit?
- Timeshare Exit Company Scams
- How To Get A Timeshare Off Your Credit
- Timeshare Contract Loopholes
- How to Cancel Timeshare Payments?
- How to Cancel Royal Holiday Club Timeshare?
- Average Cost to Get Out of a Timeshare?
- Walking Away From Timeshare Maintenance Fees - Is It Smart?
- Cancel Timeshare Mortgage and Maintenance Fee?
- Timeshare Cancellation Letter Sample
- Cancel RCI and Interval International Membership?
- Cancel a Grandview Timeshare?
- Cancel a Tahiti Village Timeshare?
- How To Get Rid of a Timeshare?
- Cancel a Vacation Village Timeshare?
- Cancel a Silver Leaf Timeshare?
- Cancel a Manhattan Club Timeshare?
- Cancel a Holiday Inn Timeshare?
- Cancel a Timeshare in Mexico?
- Cancel a Bluegreen Timeshare?
- Cancel a Vidanta Timeshare?
- Cancel a Grand Solmar Timeshare?
- Get Rid of Timeshare Without Ruining Credit?
- Cancel a Hilton Grand Vacations Timeshare?
- Cancel a Marriott Timeshare?
- Cancel a Vistana Timeshare?
- Cancel a WorldMark Timeshare?
- Cancel a Wyndham Timeshare?
- Cancel a Diamond Timeshare?
- Cancel a Ritz-Carlton Timeshare?
- Cancel a Orange Lake Timeshare?
- Cancel a Festiva Timeshare?
- Cancel a Palace Resorts Timeshare?
- Legitimate Companies that Buy Timeshares?
FREE TIMESHARE EXIT COST ASSESSMENT
