Primo Management Group

  • 100% Money Back Guarantee
  • NR (Not Rated)
  • Free Consultation
  • Cost Varies

Primo Mangement Group

Primo Management Group is another timeshare exit company located at 7200 Lake Ellenor Dr, Orlando, Florida. The company specializes in timeshare maintenance fee cancellation and mortgage cancellation. The company states they provide a timeshare elimination service to help those who cannot help themselves. This is a fairly true statement; many timeshare owners are stuck in these confusing timeshare contracts, and it’s extremely difficult to cancel.

After speaking to a specialist at Primo Management Group, there are a few things that stood out to our team. The specialist stated the company “does not use attorneys in the timeshare exit process, and it made no sense to use attorneys.” Our team disagrees with this statement. Attorneys in the timeshare exit process give you a fool-proof way to exit your contract.

The majority of the time, timeshare exit companies use ‘ghost’ letters written on behalf of clients stating they want to exit their timeshare. These letters do not have a high success rate and can NOT target all timeshare developers. This can be seen with numerous timeshare exit companies mentioned on our website. There are a few things you should be aware of before working with Primo Management Group or any timeshare exit company, initiate a Live Chat, or fill out the form on the right to protect yourself from timeshare scams.

Primo Management Group Reviews

Overall, Primo Management Group reviews are positive. Another statement made by the specialist was Primo Management Group does not accept every case. This is something we admire. Some timeshare exit companies are not specialized with certain resorts, which causes them not to take every case. The company claims they do not do any marketing, and they are known for their reputation. We have mixed feelings about this statement. If a company does not have a strong marketing budget, are they not successful with timeshare cancellation? We’ll let you decide this one.


The average time to cancel your contract is around 6-9 months but can take up to 24 months according to PMG. This is relatively common in the timeshare exit industry. The reason for the longer time frame is if the timeshare developer is pushing back against the timeshare exit company and making it difficult to exit your timeshare contract.  


On the website, the company states they can help get rid of your timeshare mortgage and maintenance fees while offering you a 100% money-back guarantee. Our team recommends companies with an escrow option, so you don’t pay any up-front fees to cancel your contract. A 100% money-back guarantee may sound appealing, but if the company files bankruptcy, you’re out of luck. There are very few companies that can back up their 100% money-back guarantee, and these companies typically have secure financial assets to support their money-back guarantee.


Various Primo Management Group reviews put emphasis on the service and how Primo Management Group value’s its customers. As we mentioned before, if a timeshare exit company does not value their customers, what makes you think they will actually do the job they claim? Customer satisfaction is a must, and Primo Management gets a +1 from our team. The company has also been mentioned on various reputable websites such as Forbes, Today, BuzzFeed, USA Today, Orlando Regional Chamber of Commerce, and The Spirit of Enterprise.


Primo Management Group reviews are showcased on their website from various clients, and an interesting take was the company has a webpage dedicated to successful cancellation letters from different resorts. Anybody can say they are successful in timeshare cancellation, but proof is necessary to validate their statements. Primo Management Group gets another +1 from our team for providing cancellation proof. The company also has a dedicated “FAQ” page where they answer common questions such as how long it takes to exit the timeshare contract or what the fees are.


After speaking to the representative at Primo Management Group, we were advised the company offers a free consultation, and the process starts with the representative setting your call up with an account manager. The account manager then goes and analyzes your case to see if they can accept your resort for cancellation. If your resort is accepted, the company will assess an up-front fee that ranges depending on your resort, contract, and situation.


There are numerous timeshare cancellation scams. If you are shopping Primo Management Group, we advise you to fill out the form on the right or initiate a Live Chat to determine if this company is the right fit for your timeshare situation. We advise you to do the due diligence and research the company before signing an agreement. Below is a statement from the company:

Primo Management Group Review

Primo Management Group Cost & Fees

After speaking to the representative at Primo Management Group, we were told the fees to cancel your contract is dependent on the resort, contract, and length of the contract. If you owe a mortgage on your timeshare, the cost will be higher. After our team read through various reviews, the past clients are stating the fee is ranging from $3000-$8000. This range is relatively common in the timeshare industry, and we recommend you haggle the price with Primo Management Group. Our team at MyTER lives by the saying if the fee to exit your contract varies in price, then you have the right to lower the cost! Below is a review from a customer who has paid $3000.00 to exit their contract from Primo Management Group.

Primo Management Group Ratings

Primo Management Group BBB has a “NR” (Not Rated) Rating on the Better Business Bureau (BBB). The company has 5-star reviews with an average of 193 customer reviews, and one complaint closed in the last 12 months. The representative at PMG claimed BBB accreditation is not needed, and it requires a hefty fee to be accredited. We do agree on the cost from the BBB is substantially large, but the accreditation puts a lot of timeshare owners at ease. Wouldn’t you want to know if the company you are paying thousands up-front is accredited and licensed by the Better Business Bureau?


Primo Management Group does not have any reviews on Trustpilot, but the company has seven reviews on Yelp with a 4.5 rating. The company does have an “A” rating with the Business Consumer Alliance and multiple positive reviews on google. Our team always edifies exit companies that have reviews on various platforms. After carefully assessing the company, our team at MyTER has evaluated the company with a 4.0/5.0 MyTER rating. We would have liked if the company used attorneys in the process and provided an escrow option so owners can pay no up-front fees.

Final Thoughts

Overall, Primo Management Group is a legitimate company and there is no known scams regarding the company. There are a few things that stood out about Primo Management Group. The company is known for the communication they provide to their clients and have strong ratings on multiple platforms. Taking the risk and working with a timeshare exit company that does not offer escrow can pay off if the company has been in business for quite a while. Our team recommends doing extensive research on the company before signing the contract. 


Contact our team so we can help you find and determine if a timeshare exit company is legitimate. We recommend working with timeshare exit companies that offer escrow, so you pay no up-front fees. Know your legal right so you can exit your timeshare contract legally. Read over our website and fill out the form on the right or contact us through Live Chat for a free informational consultation. 

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