Timeshare Help Source

Timeshare Help Source in Colorado Springs has been in business since 2018.
They offer services to help people get rid of their timeshare contracts. Based on its online presence, the company seems reliable.

But if there’s one thing about the timeshare industry, you can’t rely solely on verbal promises.

That’s why we’ve written this review for you. Find out if the Timeshare Help Source is the right choice for you. Let’s begin.

Is Timeshare Help Source Legitimate?

When considering any timeshare company, the first question that comes to mind is, Is the company legit? Timeshare Help Source claims to be a reliable source. But who doesn’t claim to be the legitimate?

The ‘Contact Us’ section was the only place where we could find some information on the company. It looks like the owner’s name is Charles Hearn. When we Google searched for him, not much came up other than his Instagram and an article about the company on Accesswire.com.

Our team learned that Charles Hearn is a businessman who is in the business of helping disgruntled timeshare owners get out of their contracts for a fee. But there is no mention of how long he’s been in the timeshare exit industry. And he is not a licensed attorney or lawyer.

All we saw on his Instagram, were a few pictures of him in a suit, and a couple of appearances at 10X events hosted by Grant Cardone. So what makes him and Timeshare Help Source qualified to get owners out of their timeshare contracts?

Continuing our research, there’s no information about previous experience, qualifications, or expertise on the Timeshare Help Source website. We also could not determine what kind of credentials the company uses for its employees.

Overall, the website didn’t provide enough information for us to make an informed decision about whether or not this business would be a good fit for your timeshare cancellation. And we would be very cautious if we were you.

It appears as if the company offers no guarantees and no refunds. And they charge upfront fees to start working on your case. So basically, they get paid regardless of whether they can successfully cancel your timeshare or not.

Timeshare Help Source Services

Timeshare Help Source offers two main services, Timeshare Exit and Timeshare Resale.

Timeshare Exit refers to the process of getting out of a timeshare contract without incurring financial penalties or fees. A timeshare resale refers to the buying and selling of timeshare properties on a secondary market.

While Timeshare Help Source does not guarantee that its programs will result in a successful outcome, the company states on its website that it is committed to helping its clients resolve any issues that may arise during their timeshare exit process.

Timeshare Help Source Cost and feES

Timeshare Help Source isn’t vocal about its cost on its main website. Believe it or not, this is common in the timeshare exit industry.

Most companies don’t like to disclose their fees. They need to assess the owner’s situation first to determine a cost.

Since not all cases are the same, it’s hard to determine how much it will cost to cancel a particular contract.

It could take several weeks or even months for an exit company to get you out of your timeshare contract. This is why most companies offer a free consultation service to help you determine if they are the right fit.

That way you can figure out if your specific situation is worth the cost to them. But, in the timeshare industry mostly the fees range from $3,000 to $10,000.

Still, you should always be wary of companies who refuse to provide you with detailed information about their services and costs. This is usually a concern indicating that the company is hiding something from you.

Timeshare Help Source Cancellation Policy

The Timeshare Help Source cancellation process starts after filling out a form on the website for a free consultation from a timeshare specialist.

The company offers a free quote for its services. If the owner decides to proceed, a representative will contact the timeshare company. They will work on canceling or negotiating a way out of the contract on behalf of the owner.

One key point to consider with Timeshare Help Source is that they don’t offer escrow services.

In the timeshare exit industry, escrow is important. It ensures the company is only paid after the timeshare is successfully canceled. And the client is satisfied.

What Is Escrow? And Why Is It Important?

Escrow is a financial setup where a neutral third party holds money until certain conditions are met. In timeshare exit services, escrow is necessary.

It ensures that customers don’t pay upfront for services that might not be delivered. With escrow, the payment is securely held by a third party. The timeshare exit company only gets paid after successfully canceling your contract.

Unfortunately, many timeshare exit scams rely on this, taking the money and then failing to deliver. This adds protection and reduces the chance of scams.

Without escrow, Timeshare Help Source asks for payment upfront. This can be risky, as there’s no guarantee of results. In an industry known for shady practices, this is something to be aware of before moving forward.

Timeshare Help Source Lawsuit

Timeshare Help Source, LLC is currently facing a class action lawsuit. The plaintiff, Andrew Perrong, claims the company violated the Telephone Consumer Protection Act (TCPA).

The lawsuit accuses Timeshare Help of making unwanted telemarketing calls to numbers on the National Do Not Call Registry. Two key individuals, Dan Human and Eduardo Balderas, are also named in the case. This legal issue has been moved from Pennsylvania to Missouri.

Lawsuits like this can hurt a company’s reputation, especially in the timeshare exit industry. Being involved in legal trouble raises doubts about the company’s practices and ethics.

The accusations of aggressive telemarketing make it harder for clients to rely on them. This situation may cause potential clients to question the company’s transparency and reliability.

In an industry already riddled with scams and fraud, It’s legal issues like this that can weaken public trust, making it difficult for Timeshare Help Source to attract new customers and maintain existing ones.

Timeshare Help Source ReviewS

Timeshare Help Source’s online presence raises lots of doubts for potential customers.
The company’s lack of reviews or feedback across well-known review platforms makes it difficult to verify the company’s credibility.

A company with minimal online presence, especially in the timeshare exit industry, can often come across as misleading.

Clients rely heavily on reviews. They’re important to make an informed decision. The absence of transparent feedback is concerning.

Even when there are reviews, the company’s ratings are notably low, which can significantly damage its reputation and make clients question whether they are a legitimate company or a complete scam.

Timeshare Help Source BBB

The absence of Timeshare Help Source on the Better Business Bureau (BBB) is another warning sign for customers.

BBB is a highly trusted platform where businesses are rated based on their performance and customer satisfaction.

Not being accredited or even listed on BBB often indicates that a company is not actively engaging in maintaining a reputable image in the industry.

Without this presence, it becomes harder for clients to verify the company’s legitimacy, adding to the suspicion that Timeshare Help Source may not be fully transparent.

A lack of accreditation can serve as a red flag, pushing customers to question whether they can trust the company with their money and timeshare contracts.

Timeshare Help Source Glassdoor

Timeshare Help Source’s Glassdoor profile also provides limited insight into the company, with only one review available.

While the reviewer praised the perks of travel and the job being ideal for young, self-motivated people, they also mentioned the company’s inconsistency.

In a high-stakes industry like timeshare exit services, inconsistency can be a significant issue, as clients expect reliability and steady communication throughout the process.

With such minimal feedback from employees, it’s challenging to gauge the internal workings of the company, and this raises further questions about its operations and ability to meet client expectations.

Timeshare Help Source Yelp

Timeshare Help Source has an average rating of 1.5 stars on Yelp, based on 18 reviews, with the majority of feedback painting a concerning picture.

The most detailed review describes a frustrating experience where the company failed to fulfill its contractual obligations, leaving the customer in limbo for over three years.

Complaints of unresponsive communication, lack of finalized documentation, and an overall failure to assist with terminating a timeshare cast doubt on the company’s reliability.

Negative experiences like these, combined with a low Yelp rating, suggest that Timeshare Help Source struggles with maintaining customer satisfaction, further eroding its credibility.

Timeshare Help Source Complaints

Customer complaints about Timeshare Help Source are troubling, with many clients sharing similar grievances.

Some customers have reported paying thousands of dollars for timeshare cancellations, only to find that the company did not follow through on its promises. People mentioned unresponsive customer service, delayed communication, and rude behavior from representatives.

One complaint described a situation where a client paid $6,000 for services that were never delivered. Another detailed how the company refused to provide the name of the attorney handling their case and failed to return calls.

These patterns of complaints suggest that Timeshare Help Source may not prioritize client satisfaction or transparency, leading to serious questions about its legitimacy.

Timeshare Help Source Pros Vs Cons

Pros:

Specializes in timeshare exit services, offering a clear focus on helping customers.
If successful, their service could potentially save timeshare owners from ongoing maintenance fees.
The company has claimed its business on Yelp, indicating some level of effort to manage its online presence.

Cons:

Multiple complaints about unresponsive communication, delays, and refusal to provide clear information raise concerns about the company’s transparency.
The company has little to no presence on trusted platforms like BBB.
Low ratings on platforms like Yelp (1.5 stars) and Glassdoor suggest dissatisfaction.
Many customers report paying substantial fees without receiving the promised services.
Some reviews suggest that clients had to seek legal assistance on their own after the company failed.

Is Timeshare Help Source A Scam?

There are valid reasons to exit a timeshare contract, but there are also many scammers who take advantage of them. Even the Better Business Bureau has blacklisted Timeshare Help Source for failing to meet its contractual obligations to consumers.

Unless the business can prove otherwise, I would be wary of doing business with this company. You can look for other legitimate companies online that specialize in timeshare cancellation and see if one of them will work for you.

Our team understands it can be overwhelming to review every company in the industry.

And we also understand that it can be hard to determine if a company is legitimate. That’s why we have put together a list of the best service providers in the business. You can read the full list here.

FAQ’S

Who Owns Timeshare Help Source?
Timeshare Help Source, LLC is owned privately by CEO – Charles Hearn.
Where is the Timeshare Help Source located?
Timeshare Help Source is located in Colorado Springs, CO. It doesn’t look like they have other offices at the moment.
How is Timeshare Help Source Rated Online?
Timeshare Help Source has a 2.83/5-star rating on the Better Business Bureau site, 3.3/5 stars from 50 reviews on Google, and 3.5/5 stars from 4 Yelp reviews.
What Days/Hours is Timeshare Help Source Open?
Available times are 9:00 AM – 5:00 PM local time, Monday through Saturday. They are closed on Sundays.
What is the Contact Information for Timeshare Help Source?
Address:525 N Cascade Ave, Colorado Springs, CO 80903.

Final Thoughts

Many online reviews of Timeshare Help Source seem to indicate that the business is not providing high-quality services or doing what it says it will do.

There are too many doubts for us to deal with their shady practices, so we urge you to look for a more reputable company to help you with your timeshare cancellation needs.

Make sure to do your research before hiring anyone to handle your business. If the company you are dealing with is reluctant to give you contact information or provides vague answers to your questions, you should steer clear of them.

We only recommend working with companies that have a strong online reputation and offer an escrow payment option. That way, you can ensure that the money you are paying is safe. To learn more about escrow, click here.

If you found this review helpful, please reach out to us so that we may help you find the right service provider for your timeshare cancellation needs.

You can initiate a Live Chat with one of our representatives, call us at 1-833-931-6555, or fill out the Contact Us form on the right side of the page. We look forward to hearing from you soon!

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Timeshare Help Source

Is Timeshare Help Source Legitimate?

Timeshare Help Source Services

Timeshare Help Source Cost and feES