Vacation Ownership Consultants

Many timeshare owners buy a “forever vacation” only to feel trapped years later by rising fees and shrinking travel time.

If that sounds familiar, you may have seen Vacation Ownership Consultants while searching for help. This article will provide an overview of the company, its processes, costs, and customer complaints.

You will also learn why having funds held in escrow is the safest way to exit. By the end, you will know the risks, the red flags, and the smarter next step, working with MyTimeshareExitReviews, where we connect you with vetted timeshare consultants that protect you with escrow and charge no up-front fees.

Company Details: Vacation Ownership Consultants

Location & Ownership: Vacation Ownership Consultants (VOC) lists its main office at 4164 N Marshall Way, Scottsdale, Arizona 85251. Public records show the company was formed in 2014 by founders with timeshare sales backgrounds. A second branch address in Austin, Texas, appears on some BBB pages.

What They Do: VOC promotes an “attorney-based service” that claims to cancel timeshare contracts, mortgages, and annual fees. The company says it is not a law firm, and it provides consulting and software only.

Years in Business: Although marketing materials highlight industry “decades of experience,” state filings confirm roughly a decade under the current name.

Important Note: Cross-check VOC’s formation date on the Arizona Corporation Commission website. Marketing claims of “decades of experience” often refer to prior sales jobs, not verified cancellation history.

How Vacation Ownership Consultants Work

Step-by-Step Process

Free Intake Call. A consultant asks for the resort name, loan status, and maintenance fee balance.
Eligibility Review. VOC says attorneys decide whether the contract can be “cancelled.”
Flat-Fee Quote. Owners receive a one-time price rather than hourly billing.
Escrow Enrollment. Funds move into a third-party escrow account. VOC advertises that the money is held until the exit finishes.
Document Preparation. The company drafts letters demanding release and, when needed, assigns counsel for arbitration.
Completion Notice. Once the resort confirms release, VOC triggers escrow to pay itself.

Pro Tip: Before the intake call, list every guest certificate or bonus week you’ve ever issued. Hidden usage records can stall or even void a resort release if they surface late in the process.

Average Fees & Timeline

Average Fees: Public reviews place the flat fee between $3,000 and $6,000 per contract. That is lower than many law offices, but still a big check for retirees on fixed income.

Timeline: VOC markets a “3 to 18-month” range, yet customer posts mention waits of 12 to 24 months for stubborn resorts.

Escrow or Money-Back? VOC highlights escrow over refunds. If the company cannot secure release, the owner can refuse to authorize escrow. That sounds safe, but critics warn that escrow firms sometimes side with the service provider.

The Federal Trade Commission warns that some timeshare exit scams misuse the term “escrow” and collect upfront fees disguised as secure payments.

Important Note: A true escrow keeps your funds unreachable by the exit company until you get proof of cancellation in writing—never settle for less.

Are Vacation Ownership Consultants Legit

Vacation Ownership Consultants holds an A+ BBB rating and shows mostly five-star Google reviews. That looks solid, yet no national regulator certifies timeshare exit work. Because of that, even a well-rated company may not be the right match for every owner.

It is always wise to ask us first to see if VOC qualifies as a safe fit for your exact resort, loan balance, and health needs.

Important Note: Search “Vacation Ownership Consultants + attorney general complaint” in Google. One unresolved state investigation outweighs a stack of five-star reviews when you measure real-world safety.

Vacation Ownership Consultants Pros & Cons

Pros	Cons
Uses third-party escrow	Flat fee still runs several thousand dollars
Attorney-based letters	No written completion deadline
A+ BBB rating	Not a law firm; cannot represent you in court
Clear local presence in Scottsdale	Two addresses can confuse older clients

Pricing and Refund Policy

VOC promotes a single, all-inclusive price. Owners pay nothing hourly. Fees are deposited into escrow at sign-up. Marketing pages compare this to paying attorneys $300–$500 per hour. If the resort refuses release, owners may instruct the escrow agent to deny payment.

However, critics note that release letters must match strict resort wording. Any grey area could delay or block your refund. Always ask for the escrow agreement in writing and have someone you trust review it before wiring money.

Important Note: Ask for the escrow contract before you sign VOC’s service agreement. Compare signatures, release triggers, and refund language line by line; small wording changes decide whether you ever see your money again.

Vacation Ownership Advisor Reviews & Other Ratings

Industry analysts rank VOC high for clear pricing but note that its own blog posts favour self-promotion over hard data.

What Customers Say:

Many praise quick responses and polite staff.
Others complain about slow results when mortgages exceed $20,000.
A few Yelp users say follow-up stalled after the final payment.

Numbers at a Glance

Metric	Figure (publicly available)
Total clients served	8,000 + (company claim)
Average cost per client	$4,000–$6,000
Success ratio	90% (Trustpilot)
Escrow or money-back	Escrow only
Filed complaints (BBB, 3 yrs)	10 closed cases

Remember that self-reported success can be higher than real-world outcomes because owners who quit midway rarely leave a public post.

What Services Do They Offer

VOC focuses on:

Timeshare contract cancellation (main service)
Mortgage release help for financed weeks
Assessment fee disputes guidance
Educational blog covering lawsuits in the timeshare world

They do not resell intervals, rent weeks, or clear credit reports.

Lawsuits & Complaints

No public court cases target Vacation Ownership Consultants directly. Still, the company regularly covers timeshare lawsuits on its own site, and that can mislead owners into thinking it represents plaintiffs.

In truth, VOC publishes news but is not part of those suits. Other exit companies have faced legal challenges from resorts, proving that the space is risky.

For example, the Arizona Attorney General secured an $800,000 settlement from Diamond Resorts over deceptive sales tactics, showing that legal trouble in this space is very real.

The safest path is working through services that shelter your funds, like the vetted partners we recommend, until the job is finished.

Pro Tip: If your resort has sued exit companies in your state, insist on written indemnification from VOC. That document can keep you from being named in a counterclaim.

Why Our Review Is Different — Credibility & Expert Advice

MyTimeshareExitReviews studies every exit option with one goal: to keep owners safe from new scams. Our simple advice:

Never sign with any timeshare consultants unless your payment sits in a neutral escrow.

That single rule blocks 90% of the horror stories we see. If VOC meets your budget and timeline, ask them exact escrow questions. If the answers feel fuzzy or if you own a tricky international timeshare, reach out to us.

We will connect you with a company already screened for true escrow protection and a clean complaint record.

Frequently Asked Questions

1. How long does Vacation Ownership Consultants usually take?

Most owners see their files close within six to eighteen months. However, if you still owe a large mortgage or your resort is overseas, extra paperwork can push the process to twenty-four months or more.

2. Does Vacation Ownership Consultants really use escrow?

Yes. Your payment goes into an independent escrow account at signing and stays locked until you receive official resort paperwork confirming cancellation. That separation of funds provides crucial protection if the exit drags on or fails altogether.

3. What if my timeshare loan is still active?

Vacation Ownership Consultants says it can remove active loans, but these cases cost more and take longer. Always obtain written proof that your mortgage balance will be fully released before you commit to any agreement.

4. Are Vacation Ownership Consultants attorneys?

No. Vacation Ownership Consultants is a consulting service, not a licensed law firm. They partner with outside attorneys for demand letters, yet they cannot appear in court on your behalf if litigation becomes necessary.

5. Is there a cheaper way to exit my timeshare?

Some owners succeed through resort deed-back or surrender programs, which can be cheaper when available. Others choose vetted consultants that keep all funds in escrow and offer competitive flat fees—contact us to explore both options.

Final Thoughts

VOC scores points for escrow and an A+ rating, yet gaps remain. The flat fee is steep for some retirees. The company cannot sue a resort if things go wrong.

Complaints about long wait times suggest limited leverage on hard-line developers. If you worry about those weaknesses, the safer move is simple: contact us.

We match you with fully vetted companies that hold every dollar in escrow from day one—no up-front fees, no empty promises. Let us help you exit with peace of mind.

Summer Isles Ownership Cancellation

August 6, 2021

Review of Vacation Ownership Consultants Review

My wife and I cannot express how happy we are to have our ownership timeshare finally cancelled. Wendy Draskovic and staff have worked over the past year to get this completed. Today, August 4, 2021, we received a congratulations letter that our Summer Isles timeshare has been closed and completed. What a relief!!!

Summer Isles made no effort to help us at any stage of cancellation and it took VOC to finally put this matter to rest.

Thank you, one and all!

Robert Waltz

Summer Isles Ownership Cancellation

August 6, 2021

Review of Vacation Ownership Consultants Review

Summer Isles made no effort to help us at any stage of cancellation and it took VOC to finally put this matter to rest.

Thank you, one and all!

Robert Waltz

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