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Seaside Consultants Group
In this review, we analyze Seaside Consultants Group as a California-based timeshare cancellation company operating from Encinitas under the alternate name High Rise Marketing LLC. The firm is managed by Christopher Dougherty and Yuliya Pavlenko and positions itself as a timeshare advocate for owners citing misrepresentation, fraud, high-pressure sales, or contract breaches. The company states that it coordinates attorney-led timeshare cancellation, mortgage relief, and structured exit strategies, with stated efforts to limit credit exposure during the process.
Pricing is not standardized. Customer-reported costs range from $3,800 to $13,000 in upfront fees, with total payments exceeding $20,000 in complex cases, including separate attorney charges. Refunds are not guaranteed and depend on contract terms and case progress, with reviews describing partial refunds, delayed reimbursements, or denied requests.
Customer feedback across Google, BBB, Yelp, and Trustpilot shows inconsistent outcomes. Some clients report completed cancellations, maintained communication, and no immediate credit damage. Others report timelines of three to eight years, limited updates, repeated attorney changes, unresolved timeshare obligations, and credit damage involving collections or foreclosure. The overall record reflects a high-cost, long-duration exit process where results depend on legal complexity, documentation quality, third-party coordination, and clearly defined credit risk expectations at the outset.
Who Is the Seaside Consultant Group?
Seaside Consultants Group is a Timeshare Cancellation Company based in Encinitas, California, working as Timeshare Advocates for timeshare owners who feel trapped by high-pressure sales tactics, misrepresentation, Timeshare Fraud, or Breach of Contract. The company says it focuses on freeing owners from the burden of ownership by using attorneys to deliver Timeshare Cancellation Services and a structured Timeshare Exit strategy that also aims to protect client credit, starting with a complimentary consultation.
The business operates as a Limited Liability Company (LLC) under the alternate name High Rise Marketing LLC and is managed by Christopher Dougherty, CEO, and Yuliya Pavlenko, Managing Partner. It operates from 374 Encinitas Blvd Ste A, Encinitas, CA 92024-3723 and presents itself as a consumer-focused firm offering guidance, legal coordination, and support to owners looking to exit their timeshare contracts.
What products and services does Seaside Consultants Group offer?
The services and products Seaside Consultants Group offers are listed below, based on information published on its official website and its Better Business Bureau (BBB) business profile.
- Timeshare Cancellation: services aimed at ending timeshare ownership contracts
- Timeshare Mortgage Cancellation: handling timeshare agreements tied to loans or financing
- Credit Protection: attempting to address or limit credit reporting issues during cancellation
- Timeshare Tax Preparation: assistance with tax documents related to timeshare cancellation
- Attorney Representation: coordination with lawyers involved in timeshare disputes
- Credit Protection Services: support tied to credit reporting or dispute processes
- Documentation Assistance: help preparing and submitting required paperwork
- Legal Consultation: review and explanation of timeshare contracts and options
- Maintenance Fee Relief: addressing ongoing maintenance fee obligations
- State Law Guidance: information on state-specific timeshare regulations
- Timeshare Exit Strategy: an overall plan for exiting a timeshare contract
- Timeshare Mortgage Relief: addressing loan-related issues connected to timeshares
Together, these listings show a service model that combines legal coordination, administrative support, and financial-related assistance for timeshare owners seeking to exit their contracts.
Reviews state that services often involved long delays, minimal progress, weak communication, credit issues, and unclear responsibility between Seaside Consultants Group, attorneys, and third-party partners, with some customers saying their timeshare was not successfully canceled.
How much does Seaside Consultants Group cost?
Costs are not fixed and vary by case. Based on customer reviews, people report paying several thousand dollars for Timeshare Cancellation Services, with common upfront amounts falling between $3,800 and $13,000. Some reviews also mention totals rising above $20,000, especially when multiple contracts, complex developers, or extended timelines are involved.
Many customers also describe separate attorney fees, often ranging from hundreds to several thousand dollars, along with occasional additional charges. Reviews frequently reference refund requests, partial refunds, or reimbursements approved but delayed, which suggests the final amount paid can depend on case outcome, contract terms, and how long the process continues.
What is the refund policy of Seaside Consultants Group?
Seaside Consultants Group does not offer a guaranteed or automatic refund policy. Refunds are handled individually and depend on the service agreement, how much work has already been completed, and the stage of the timeshare cancellation process.
Based on customer reviews, some clients receive partial refunds, one-third refunds, or full reimbursements after disputes or complaints, while others report delayed, denied, or unissued refunds even after approval. The outcome appears to depend on contract terms, case progress, and follow-up communication rather than a standard money-back guarantee.
What Are the Customer Reviews and Ratings For Seaside Consultants Group?
The customer reviews and rating for Seaside Consultants Group for on different platforms are listed below
Seaside Consultants Group on Google:
Seaside Consultants Group receives sharply divided feedback. On Google reviews, the company averages about 4.0 stars from 82 reviews. The star averages look stable, but the written experiences describe very different outcomes depending on timelines, credit handling, and communication consistency.
What patterns show up in customer feedback?
- Clients report multi-year cases, sometimes lasting three to five years, with limited updates, missed callbacks, and repeated follow-ups. These accounts often mention payments between $4,000 and $20,000, added attorney fees, unresolved timeshare contracts, and continued credit report issues involving Experian, collections, or foreclosure, tied to developers like HGV, Westgate, Worldmark by Wyndham, Brewster Green Resorts, and Vikings International.
- Some report the timeshare obligation was terminated, communication stayed active, and credit protection remained intact. These reviewers mention professional staff, structured legal coordination, clear documentation requests, and eventual release from ownership, even when delays occurred due to COVID-19, court backlogs, or third-party law firms.
Taken together, the reviews reflect inconsistent service outcomes rather than a uniform experience. Case results vary based on legal timelines, client participation, and how credit protection limitations are understood at the start of the process.
Seaside Consultants Group on Better Business Bureau
Better Business Bureau data shows Seaside Consultants Group has a mixed record. The company is a BBB Accredited Business, A-Rated by BBB, with an average 4.26 out of 5 stars based on 57 customer reviews. At the same time, the BBB lists 17 customer complaints in the last three years, including 11 complaints closed in the past 12 months, mostly related to service delays, billing disputes, credit reporting problems, and long timeshare exit timelines.
Some customers report successful timeshare cancellation, respectful treatment, attorney coordination, and no immediate credit impact. Others report cases lasting five to eight years, repeated attorney changes, lack of updates unless they initiated contact, unresolved credit score damage, disputes involving Tradebloc, and refund requests after paying $8,000 to $11,000 or more. The BBB record confirms that results are inconsistent and highly dependent on case complexity, communication, and credit-related expectations.
Seaside Consultants Group on Yelp
On Yelp, Seaside Consultants Group has 16 customer reviews that describe different outcomes depending on case progress. Some reviews include statements such as “Seaside Consultants Group was very helpful throughout the process of getting me out of my timeshare,” while others state “Seaside Consultants just took my money and did nothing,” “the lawyer sent two very short letters,” and “I was told to wait my turn.” These statements are commonly linked to one to three and a half year timelines, payments such as $11,957, and continued responsibility for the timeshare contract.
Other Yelp reviews include statements such as “the timeshare filed foreclosure,” “my credit is ruined,” and “no documentation was provided to the timeshare company.” Reviewers describe credit score damage, foreclosure filings, repeated emails and phone calls, and attorney referrals that did not result in measurable progress. Some reviewers identify themselves as elderly, stating that unresolved timeshare obligations caused lasting financial harm. Across Yelp feedback, customer experiences consistently connect cost, duration, attorney response, and credit impact, showing that outcomes vary but delays and unresolved cases appear frequently.
Seaside Consultants Group Trustpilot
Trustpilot shows very limited data and a weak rating signal. Seaside Consultants Group has 1 review, a TrustScore of 3.2 out of 5 (shown as 3/5), and is listed under Business Services with a claimed profile. The only review rates the company 1 out of 5 stars and describes approved reimbursement that was not issued, missing release documentation, and no response after follow-ups, including communication with senior management.
What are the lawsuits and complaints against Seaside Consultants Group
The lawsuits and complaints against Seaside Consultants Group mainly come from Better Business Bureau complaint records and customer dispute filings rather than public court verdicts. Most issues describe timeshare cancellation delays, service agreement disputes, refund requests, credit protection concerns, and attorney reassignment problems. I’ve reviewed these patterns many times in the timeshare exit space, and the same themes repeat: clients report limited communication, no case number, long timelines, credit report damage, and confusion between Seaside Consultants Group, assigned law firms, and credit monitoring partners like Tradebloc.
- Complaints: Delayed timeshare exit, no resolution, repeated lawyer changes, arbitration, settlement offers, or foreclosure notices
- Billing issues: upfront fees, attorney fees, refund requests, partial refunds, one-third refunds, or refunds approved but delayed
- Credit issues: credit score decline, credit bureaus, Experian, late payments, repossession, foreclosure, credit protection not guaranteed
Many complaints reference Hilton Grand Vacations, Westgate Timeshare, Wyndham, Hilton, developers, and disputes over stop paying advice, credit reporting, or repossession language versus cancellation letters. Business responses often cite the service agreement, client responsibilities, document submission delays, COVID-19 legal backlogs, and ongoing attorney-led negotiations. From experience, this pattern signals a high-friction process where outcomes depend heavily on documentation, patience, and contract terms, not a clear courtroom lawsuit trail.
What are the pros and cons of Seaside Consultants Group?
The pros and cons listed below reflect how the company operates for timeshare owners dealing with Timeshare Cancellation, ongoing fees, credit risk, state-by-state laws, and real customer review patterns.
Pros
- Free Consultation Offer: A specialist reviews purchase dates, misrepresentations, and high-pressure sales tactics before any service agreement is signed.
- Aims to Protect Client Credit: Focus on credit protection against late payment notices, credit bureau reporting, and mortgage foreclosure that can lower a FICO credit score by 100 points or more.
- State-by-State Laws Experience: Familiarity with timeshare laws in Nevada, New York, Vermont, and other states that affect contract cancellation.
Cons
- Little Information on Escrow: Limited public detail on the escrow payment option, escrow process, and its financial purpose.
- Extended Case Timelines: Reviews report cases lasting 18 months, multiple years, or longer than the stated 6 to 12 months, especially during COVID-19-related delays.
- Communication Delays: Customer reviews mention slow email responses, unanswered calls, repeated “pending” updates, and the need for frequent follow-ups to get status information.
- High Cost Exposure: Review data shows fees exceeding over $10,000, with some customers reporting continued maintenance fees, added assessments, or credit score drops such as 820 to 670 during delays.
- Unresolved Outcomes in Some Reviews: Several reviews describe attorney reassignment, minimal legal action such as one or two letters sent, foreclosure notices, or refund disputes after years without full timeshare cancellation.
FAQs
1. Is Seaside Consultants Group a timeshare exit company or a law firm?
Seaside Consultants Group operates as a timeshare exit coordination company and is not itself a law firm. It works with third-party attorneys as part of its services, which is common among timeshare exit companies.
2. What happens if I stop paying my timeshare?
Stopping payments usually results in:
- Delinquency reporting
- Credit score damage
- Possible collections or legal action
3. Do state laws affect Seaside Consultants Group cases?
Yes. Exit outcomes are influenced by the governing contract state, rescission rules, and foreclosure laws outlined in timeshare state laws.
4. Can I freeze my credit score to avoid damage?
No. A credit freeze:
- Blocks new credit applications
- Does not stop negative reporting
- Does not prevent delinquency marks
5. Is stopping payment recommended during a Seaside Consultants Group case?
No universal recommendation applies. Reviews show mixed outcomes when payments stop, particularly where mortgage balances exist, similar to risks explained in timeshare mortgage cancellation cases.
6. Is defaulting or changing the deed a safe exit?
No. Defaulting:
- Breaches the contract
- Triggers credit damage
- Does not guarantee release from obligation
7. Can credit damage occur during a Seaside Consultants Group exit process?
Yes. Multiple reviews reference credit reporting issues during extended exit timelines, similar to risks discussed in getting a timeshare off your credit.
8. Are refund disputes common with timeshare exit companies?
Yes. Refund disagreements, partial refunds, and delayed reimbursements are recurring issues documented in timeshare exit company scams and consumer complaints.
checking on timeshare exit
I felt the site was unbiased and gave up front pros and cons. Made me think further.
Things I didn’t know
I was not aware that some companies had escrow accounts. The several I spoke to always asked for money upfront. Also, this article made me aware of a company file bankruptcy, I will lose my upfront payment.
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