Timeshare Answers
Owning a timeshare once sounded like a dream: sunny vacations, fixed costs, memories with family. Yet soaring maintenance fees and hard-sell tactics can turn that dream into a heavy burden.
When you start hunting for relief, the name Timeshare Answers quickly appears. Some owners applaud the company for delivering clean exits; others post sharp Timeshare Answers complaints about delays and lost money.
This article will cut through marketing spin and expose what real Timeshare Answers reviews reveal about fees, timelines, and that all-important escrow protection.
This article is for seniors and families on fixed budgets who cannot afford nasty surprises. Read on, learn the risks, and find out how MyTimeshareExitReviews connects you to fully vetted companies that lock your payment in escrow first, so you never pay a cent up front. Take notes, then decide what feels safest for you.
Who Is Timeshare Answers?
Detail | Snapshot |
Location | 7350 Futures Dr., Suite 17, Orlando, Florida 32819 |
Legal Name | |
Founded | 2009 |
Employees | About 13 (public databases) |
Core Service | Timeshare cancellation, resale, and “money-recovery” claims |
Timeshare Answers is a timeshare cancellation and resale company based out of Orlando, FL. Established in 2009, the company has been in business for over 12 years.
It has since operated several websites: Timeshare-Answers.com, Timeshare-Help.com, TimeshareCancelServices.com, and a few others.
The company says it has helped owners shed more than $6.5 million in unwanted contracts, though exact client counts are not listed.
How Timeshare Answers Handles Your Exit
Step-by-Step Process
- Free Phone Consultation: A “case analyst” listens to your story and asks for contract details.
- Case Review: The Internal team decides if they can handle your situation.
- Service Agreement & Payment: You sign a contract and pay the quoted fee up front.
- Document Prep & Negotiation: Staff draft letters, communicate with the resort, or search resale channels.
- Exit or Transfer: If successful, you receive a release letter or deed transfer; if not, they point to a money-back guarantee.
Timeline: Timeshare Answers tells callers that most exits finish in 6 to 24 months. Complaints online show some cases stretching past 36 months.
Average Fees: Reports from owners and consumer forums place fees between $4,000 and $10,000. The bigger the mortgage balance, the higher the quote.
Escrow or Money-Back Guarantee?
Timeshare Answers does not use escrow. Instead, it offers a “100% money-back guarantee.” Escrow means your money sits with a neutral third party until the work is done; a guarantee means you must fight to get a refund later. That difference matters if you’re on a fixed income.
Important note: Up-front payments with only a guarantee leave seniors exposed. Escrow keeps the company honest from day one.
Can You Trust Timeshare Answers?
Timeshare Answers is a real, long-running company, but legitimacy is not a yes-or-no switch—it’s a dimmer dial. They have years of experience, yet they:
- Hold a D- rating with the BBB for unanswered complaints.
- They are not BBB-accredited.
- Offer no escrow, relying on an in-house guarantee.
- Operate multiple domain names, which can blur transparency.
Could they still solve your problem? Maybe. But before you wire thousands, let us check whether they meet strict escrow standards and fit your personal situation.
Pros & Cons of Timeshare Answers
Pros | Cons |
Over a decade in business | Charges large up-front fees |
Claims $6.5 million recovered | No escrow; your money leaves your pocket on day one |
Offers a money-back guarantee | BBB D- rating and unresolved complaints |
Provides resale and rental options | Mixed online reviews; weak digital footprint |
Free initial consultation | Reports of slow timelines and poor follow-up |
What It Costs and When You Pay
Timeshare Answers uses case-by-case quotes. Most retirees report $4k–$10k in fees, paid immediately after signing. The contract promises a full refund if the company fails, but owners must:
- Follow all instructions to the letter.
- Keep maintenance fees current during the case.
- Wait out the entire stated timeline (often 24 months or more) before asking for money back.
Many find the refund process emotional and tiring, which is why escrow—where fees stay parked until success—is safer.
Timeshare Answers Reviews and Complaints
What People Say: Industry forums show two clear camps. Satisfied clients mention polite staff and eventual exits. Unhappy ones cite lost time, scarce updates, and “guaranteed” refunds that never arrived.
Review Sources & Key Metrics
Metric | Snapshot (mid-2025) |
BBB Profile | 4 positive reviews, 4 unresolved complaints, D- rating |
Glassdoor | 3.4 / 5 from 190+ staff reviews—good culture, weak internal communication |
Trustpilot | Listing not found (as of July 2025) |
Total Clients Served | Not publicly disclosed; based on $6.5 M recovered, likely 1,000-plus |
Average Cost (per client) | Roughly $5,000 |
Success Ratio | Self-reported “high,” but no audited data |
Escrow/Money-Back | Money-back guarantee only, no escrow |
Filed Complaints | BBB and multiple Attorney-General inquiries citing up-front fees and delays |
Everything Timeshare Answers Claims to Do
- Timeshare Cancellation: document prep, negotiation, and contract release.
- Resale & Rental Assistance: attempts to list or rent your week if outright cancellation is impossible.
- Money Recovery Claims: promises to chase past payments (rarely successful industry-wide).
- Credit Safety Guidance: advice on protecting your credit score during the exit.
Past Lawsuits to Know
A Florida Attorney-General consumer alert (2017) cited complaints about high initial fees and slow results in the state’s crowded exit market. While Timeshare Answers has not faced a headline-grabbing class action, unresolved BBB cases allege:
- Failure to deliver the exit within the promised time.
- Poor communication after payment.
- Difficulty obtaining refunds.
These red flags do not prove fraud, but they signal caution for anyone on a tight budget.
Why Our Review Matters & How We Keep You Safe
After watching hundreds of exit deals succeed and flop, we’ve learned one rule that protects owners better than any glossy guarantee: use escrow. When money is released only after the resort confirms cancellation, scams evaporate.
Our Mission: MyTimeshareExitReviews is not another exit company. We screen the field, verify escrow accounts, and match you with the right specialist—no up-front fees, ever. We cut through marketing noise, read service contracts line by line, and warn you when promises feel too rosy.
Scammers hate transparency. We shine a flashlight on every corner so you can walk away confident, not confused.
Frequently Asked Questions
1. How long does Timeshare Answers usually take to cancel a contract?
Timeshare Answers tells callers most exits are finished between six and twenty-four months, but real-world reports vary. Some owners receive a release in eight months, others wait past the two-year mark, and a few have complained about three-year delays before refunds were even considered.
2. Does Timeshare Answers use escrow?
Escrow means your money sits with a neutral third party until the resort confirms your cancellation. Timeshare Answers does not provide that protection. Instead, they collect the entire fee up front and promise a “100% money-back guarantee” if the process eventually fails.
3. What are the most common Timeshare Answers complaints?
Across Better Business Bureau files and consumer forums, the biggest gripes center on high up-front costs, slow or sporadic updates, timelines stretching well past initial estimates, and frustration when requesting refunds under the guarantee, especially if maintenance fees or mortgage payments fell behind during the wait.
4. Is the Timeshare Answers money-back guarantee iron-clad?
The guarantee exists, but it carries strict rules: you must follow every instruction, keep maintenance dues current, and wait the full contract term—often two years—before seeking a refund. Several BBB complaints reveal owners still battling for reimbursements long after those requirements were met.
5. How much does Timeshare Answers charge?
Fees are quoted individually after a consultation, yet owner testimonials cluster around four to ten thousand dollars. Smaller contracts with no mortgage lean lower, while large balances push quotes higher. Remember, every dollar is due immediately, because the company does not hold funds in escrow.
Final Thoughts
Timeshare Answers ticks a few good boxes: history, mixed but real success stories, and a money-back pledge. Yet glaring gaps remain: no escrow, high up-front fees, unresolved complaints, and fuzzy timelines. For many seniors on fixed incomes, that risk is just too high.
If you’re tired of maintenance bills and sales-pitch stress, don’t roll the dice. Reach out to us first. We’ll listen, show you the safest strategies, and, if it makes sense, connect you with a vetted company that keeps your money in escrow until the job is done.
Use the short form and take back your peace of mind today.
exceptionally painful!!
is this resort timeshare international? We are scammed from the state of missouri if this is the namwe!
Scam!
This company took my money in may 2020 guaranteed me they could get me out of my timeshare contract or my money back. I have not heard from this company since July 2021. Now I am not able to leave a voicemail and no one answers the phone or returns emails.
No response from TImeshare-Answers
I have been working with Timeshare=Answers for the past eighteen months then all of sudden-NOTHING. I have called and left messages on their main phone
number, sent emails to the main email address, sent emails to the representative that I have been working with, couldn’t leave her any phone messages because her voice mail box is full. and have sent to certified letters; all this with no response.
Took our money and no results….
Paid $4500, and they sent us release papers for our timeshare, only to find out that they weren’t legit!!! Our timeshare balance still exists, and it’s hit our credit!!! This company is definitely a SCAM!!!! DO NOT send these sorry mfs anything!!! I let the lord handle people like this. Absolute scum!!!!
exceptionally painful!!
is this resort timeshare international? We are scammed from the state of missouri if this is the namwe!
Scam!
This company took my money in may 2020 guaranteed me they could get me out of my timeshare contract or my money back. I have not heard from this company since July 2021. Now I am not able to leave a voicemail and no one answers the phone or returns emails.
No response from TImeshare-Answers
I have been working with Timeshare=Answers for the past eighteen months then all of sudden-NOTHING. I have called and left messages on their main phone
number, sent emails to the main email address, sent emails to the representative that I have been working with, couldn’t leave her any phone messages because her voice mail box is full. and have sent to certified letters; all this with no response.
Took our money and no results….
Paid $4500, and they sent us release papers for our timeshare, only to find out that they weren’t legit!!! Our timeshare balance still exists, and it’s hit our credit!!! This company is definitely a SCAM!!!! DO NOT send these sorry mfs anything!!! I let the lord handle people like this. Absolute scum!!!!
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