Timeshare Contract Resolution
Owning a timeshare can start as a dream and end as a burden. Rising maintenance fees, shrinking vacation time, and health concerns push many older owners to look for a way out.
If you are looking for straightforward help, you may have come across Timeshare Contract Resolution (TCR) during your search.
This in-depth review will walk you through the whole story, good and bad, so you can decide if TCR is right for you.
Company Details: Timeshare Contract Resolution
Location and Ownership: Timeshare Contract Resolution operates from Tempe, Arizona. Public filings indicate that the company was first registered as an LLC in 2009 under a different trade name, before adopting its current brand in 2019. Its founders state they have backgrounds in vacation real estate sales and consumer advocacy.
What They Do: TCR positions itself as a specialist in cancelling unwanted timeshare contracts. They claim their staff “knows every resort playbook” and can push resorts to release owners without costly court trials. According to marketing statements, they have been refining this approach for more than six years under the TCR banner.
Important Note: Verify the firm’s current legal name and LLC status with the Arizona Corporation Commission before signing, as rebrands can hide an older complaint trail.
How Timeshare Contract Resolution Works
Step-by-Step Process
- Free Intake Call: You share the resort name, purchase year, loan balance, and any hardship reasons.
- Document Collection: TCR asks for the original contract, recent fee invoices, and a personal statement describing misrepresentations.
- Demand Package: Staff draft letters that cite federal and state consumer laws, then send them to the resort and its lender.
- Escalation: If a resort refuses to cooperate, TCR says it will bring in a partner attorney.
- Release Confirmation: Once the resort issues a written release or deed-in-lieu, TCR marks the case “closed” and notifies the client.
Pro Tip: Ask for a dated service schedule that lists each milestone (letter sent, resort reply, attorney hand-off) so you can track real progress, not promises.
Average Fees and timeline
Timeline: The company advises owners to prepare for six to thirty-six months. Simple cases without a loan may finish faster; mortgage-backed contracts often linger.
Average Fees: Exact prices are private. Former clients report paying between $4,000 to $15,000, sometimes financed through outside lenders. Larger balances or foreign properties tend to be higher.
Remember: Get an itemized quote in writing, including attorney escalation or transfer charges, so surprise add-ons cannot creep in later.
Escrow or Money-Back?
TCR offers a money-back guarantee that triggers if a file remains unresolved after twenty-four months. They do not use a true escrow service.
With escrow, your payment sits with an independent bank until a release letter arrives. Without escrow, you pay TCR first and later depend on the company to honour its refund promise if something stalls.
Important Note: A refund pledge sounds reassuring, but it places all power with the company. Escrow keeps funds out of reach until the job is done, giving you control and forcing the company to perform.
Are Timeshare Contract Resolution Legit?
Timeshare Contract Resolution is a legally registered Arizona company and holds an A+ rating with the Better Business Bureau. That means it answers most complaints in a timely fashion.
Yet legitimacy is not the same as guaranteed success. Clients still carry the financial risk of paying up front, waiting for long stretches, and hoping the refund terms stay fair.
It is smart to confirm whether TCR’s model fits your comfort level, or if an escrow-based option would lower your exposure.
Important Note: Search your state attorney-general’s consumer-complaint database, not just the BBB, to spot any government actions or warnings.
Timeshare contract resolution Pros & Cons
Pros | Cons |
A+ BBB rating | No independent escrow account |
Staff familiar with U.S. state timeshare laws | Up-front or financed fees due before results |
Attorney involvement for tough cases | Exit can take up to three years |
Claims a high success rate | Money-back terms hinge on “progress” definitions |
Clear step-by-step process | Thirteen BBB complaints in three years |
Pricing and Refund Policy
Payment Structure: Most owners pay a deposit of roughly $2,000, then finance the rest over 12 to 24 months. Loan contracts carry interest, raising the final cost.
Refund Window: TCR promises a full refund if they cannot obtain a written release within twenty-four months. Critics note that “progress” can be defined as a single letter sent, not an actual release. Owners must track milestones carefully.
Hidden Costs: Some reviewers mention paying resort transfer fees or extra filing charges later in the process. These costs sit outside the refund pledge.
Why Escrow Beats Refunds: An escrow model keeps your total fee locked in a bank account controlled by a neutral third party. The exit company only gets paid when the resort confirms the cancellation. That eliminates refund disputes and prevents surprise add-ons.
Timeshare Contract Resolution Reviews
Positive posts praise friendly case managers and eventual releases. Many owners feel relieved once they see their timeshare bills stop. On the other side, angry comments focus on slow updates, repeated document requests, and ongoing loan payments without clear progress.
Primary Sources
- BBB: A+ rating, thirteen complaints. Most cite “delayed service.”
- Trustpilot: Mixed accounts: five-star notes on “professional staff,” one-star warnings about “dragging feet.”
Community Forums: Seasoned owners say success often comes down to the resort’s policies rather than the company’s letters.
Metric | Figure |
Total clients served | Not disclosed |
Average cost per client | $4k–$15k |
Claimed success ratio | “Over 90%” |
Escrow offered | No |
Filed complaints | 13 (last 3 years) |
Pro tip: Ignore one-off rants and hunt for patterns; repeated notes about slow updates usually signal a genuine workload problem.
Services Timeshare Contract Resolution OFFered
- Contract and fee analysis
- Demand letters citing consumer laws
- Lawyer escalation when resorts refuse
- Deed-in-lieu or transfer negotiations
- Limited credit-protection advice
They do not provide resale listings, travel club exchanges, or loan refinancing. The service focus is narrow: cancel the contract and stop the fees.
Lawsuits & Complaints
No public lawsuit lists TCR as a defendant today. That can change quickly in this industry, as resorts often sue exit companies for “tortious interference.”
Still, the BBB complaint log shows a pattern: owners submit grievances over lack of updates, extra charges, and refund fights. Eleven of the thirteen complaints occurred in the past twelve months; a spike worth noting.
Important Note: Ask whether TCR carries errors-and-omissions insurance; that policy can shield you if a resort sues over the exit tactics.
Why Our Review Matters to You
Timeshare law shifts from state to state. Some states allow quick judicial releases; others favor resorts. TCR’s Arizona base gives them insight into western U.S. regulations, but may slow things when contracts sit in Florida, South Carolina, or Mexico.
A good fit depends on your resort’s home jurisdiction, your loan status, and your personal patience.
MyTimeshareExitReviews only helps you connect with vetted timeshare exit companies that offer escrow, so you have no up-front fees. That rule filters out risky operators and shields your bank account from clever refund clauses.
Frequently Asked Questions
1. How long does Timeshare Contract Resolution take?
Simple cases can wrap up in about six months. Add points programs, late payments, or a combative developer, and the clock keeps ticking, sometimes up to three years. TCR itself tells clients to plan on roughly two years for a typical win.
2. Does TCR use escrow?
Not exactly. TCR asks you to pay them directly, skipping the safety of third-party escrow. They start work once the invoice clears, promising a full refund if they haven’t cancelled your contract after twenty-four months, but you’re still fronting the cash first.
3. What are common Timeshare Contract Resolution fees?
Most former clients say they paid somewhere between four and fifteen grand. The final tab swings with your outstanding loan balance, strict resort transfer rules, any late fees, and whether outside attorneys must jump in to untangle litigation threats or clean up credit dings.
4. Is Timeshare Contract Resolution accredited?
Yes. The Better Business Bureau gives Timeshare Contract Resolution its A-plus stamp. The listing shows a Tempe, Arizona headquarters, transparent advertising, and thirteen complaints closed over the last three years, a solid, if not spotless, track record for a decade-old cancellation outfit.
5. What if my resort is outside the United States?
TCR says it can break contracts in Mexico or the Caribbean, but cross-border exits rarely move fast. Expect foreign consumer laws, sworn translations, and couriered paperwork to stretch the timeline well past two years and tack on extra attorney, translation, and shipping fees.
Final Thoughts
Timeshare Contract Resolution is a real company with a structured process and attorney access. Some owners do walk away free of their timeshares. Yet you must weigh those wins against the drawbacks:
- You pay first and wait, sometimes up to three years, for results.
- Thirteen recent complaints hint at a growing strain on staff.
- Refund promises rely on their definition of “progress.”
- Escrow protection is absent, leaving your money exposed.
If any of those points make you uneasy, let us help. MyTimeshareExitReviews connects you only with companies that hold your payment in escrow, so you face no up-front fees, no hidden add-ons, and no refund battles. Reach out today and feel the relief of choosing a safer path.
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