EZ Exit Now
You bought the timeshare for carefree vacations. Now the annual fees keep climbing, the kids no longer want the week, and you just need out. Somewhere along the late‑night TV ads, you may have heard of EZ Exit Now LLC, a Houston‑based outfit that says it can cancel your contract.
Before you write a check—or worse, give a card number—pause. The timeshare‑exit world is filled with bold promises, surprise invoices, and companies that simply disappear.
We’ve spent years vetting exit providers. In this article, we’ll walk you through how EZ Exit Now operates, what past clients report, the lawsuits, costs, timelines, pros, cons, and most importantly, how to protect yourself with escrow‑backed help through MyTimeshareExitReviews.
About EZ Exit Now
Headquarters | |
Founded | 2013 by husband‑and‑wife owners Dan & Kristin Cobb |
Business model | Faith‑based marketing; flat‑fee contract to “legally terminate” timeshare obligations |
Status | Filed Chapter 7 bankruptcy on June 28, 2023; case still active in Texas Southern Bankruptcy Court |
Years active before filing | 10+ years |
EZ Exit Now built its brand around Christian values and home‑style service, pitching in‑person consultations across the South. Over the decade, the company claimed thousands of successful exits, yet it struggled with complaints about communication gaps and delays.
How EZ Exit Now Works
Step‑by‑step
- Free “eligibility” call: A phone rep asks about resort, loan balance, and maintenance fees.
- In‑home or video consultation: A field consultant arrives with a contract and fee quote (usually $3,000–$8,000).
- Up‑front payment: Full fee or large deposit collected immediately; no third‑party escrow.
- Document package: Client signs a limited power of attorney and notarized letters.
- Negotiation phase: EZ Exit Now contacts the resort, often via form letters.
- Exit confirmation: The resort releases or transfers ownership; the client receives a “release letter.”
Average Fees
- $3,000–$8,000 per contract (simple deed, no mortgage)
- Cases involving loan balances can exceed $10,000.
Typical Timeline
- 10–15 months according to third‑party comparisons
- Some BBB complaints report waits of 30 + months with no result
Escrow or Money‑Back?
EZ Exit Now does not use an independent escrow. Funds are paid to the company first, meaning you shoulder the risk if the exit stalls. Contracts include a money‑back promise, yet multiple complaints claim refunds were denied or unresponsive.
Important note: An escrow account keeps your money with a neutral bank; the exit company is only paid after proof of cancellation. That safeguard is exactly what MyTimeshareExitReviews insists on when we connect you with a vetted partner—no up‑front fees.
Are They Legit?
There’s no evidence EZ Exit Now set out to scam owners. They operated publicly for a decade and gathered positive testimonials. Still:
- BBB lists the business as “Out of Business” with 13 unresolved complaints in the past three years
- They’re unaccredited and carry no rating because of the bankruptcy filing
- Chapter 7 liquidation means a court‑appointed trustee is selling assets to satisfy creditors, not the sign of a healthy service provider.
So, yes, EZ Exit Now was a real company. Whether it is a safe choice today is another story. Before handing over any cash, talk with us; we’ll see if an escrow‑protected option is a better fit.
Pro tip: Type the bankruptcy case number into PACER and look for recent docket entries—ongoing motions mean assets, staff, and phone lines may still be frozen.
EZ Exit Now Pros & Cons
Pros | Cons |
Faith‑based, family ownership—some seniors feel comfortable | No independent escrow; full payment up front |
A handful of 5‑star stories on Trustpilot | Filed Chapter 7 bankruptcy—operations uncertain |
Claims in‑person consultation | Not BBB‑accredited; 13 complaints, most unanswered |
Advertised money‑back guarantee | Lawsuits and creditor actions drain resources |
Could exit simple, paid‑off deeds | Average timeline longer than advertised; poor communication reported |
Pricing & Refund Policy
- Quoted range: $3k–$8k per contract without mortgage; higher with loan balance.
- Payment schedule: 100 % due at signing or split 50/50 over 30 days.
- Refund promise: Contract states fees are refundable if the exit is not completed within a specified term, but BBB files show refunds are difficult to secure once communication stops.
With escrow, you’d never have to chase a refund, because your money wouldn’t move until the exit is verified.
Pro tip: Insist that the fee, timeline, and refund promise be written on page one of the contract and initialed by both parties—verbal “don’t worry” assurances vanish when disputes hit small‑claims court.
EZ Exit Now Reviews—What People Are Saying
Industry chatter paints two extremes: enthusiastic “they saved us” stories and angry “they vanished” laments. The split often comes down to case complexity and whether the company’s cash flow could keep lawyers on each account after 2022.
Public Sources
Source | Highlights |
13 complaints (last 36 months), most unanswered; pattern notes about poor communication | |
Trust Score 2.3/5 from 30 reviews; praise for courteous staff, but repeated notes of delays and extra costs | |
Yelp | Sparse; latest 2025 comments cite “office closed” messages |
Indeed/Glassdoor | Ex‑employees mention “commission pressure” and high turnover |
Key Metrics
Total clients served | Not publicly disclosed; estimates range 5,000–10,000 before 2023* |
Average cost per client | $3,000–$8,000 (simple deed) |
Success ratio | Unverified; bankruptcy court lists numerous unresolved consumer claims |
Escrow/money‑back | No independent escrow; internal guarantee disputed |
Filed complaints | 13 with BBB alone (2022–2025) |
Services They Offer
- Timeshare deed transfer or surrender negotiations
- Mortgage cancellation attempts (third‑party legal network)
- Credit‑repair referrals (outsourced)
- In‑person road‑show events for sales
No active evidence shows they provide resale brokerage, rental, or travel club conversion.
Pro tip: If an outfit also pitches credit‑repair help, ask for proof of a separate surety bond—federal law demands it, and real professionals have the paperwork ready.
EZ Exit Now Lawsuits & Complaints
- Bankruptcy case 4:23‑bk‑32342 (Texas Southern Court): Chapter 7 filed June 2023. The docket shows ongoing trustee fee applications through March 2025.
- Montgomery & Newcomb LLC v. EZ Exit Now LLC (W.D. Mo. 2021): civil dispute over marketing arrangement; status sealed.
- Wilson v. EZ Exit Now LLC (S.D. Tex. 2020): employment discrimination, eventually dismissed.
- BBB alerts flag a “pattern of complaints” for unfulfilled services and unreturned calls.
While lawsuits are common in this space, a Chapter 7 liquidation is serious; it means creditors (including customers) may receive pennies on the dollar, if anything.
Important note: Check whether any settlements were filed after 2023; late settlements can drain cash reserves and leave little fuel to finish new client cases.
Why Our Review Is Different
We’ve viewed more than 40 exit providers, and our only mission is to protect owners.
Other blogs recycle sales hype. We verify whether an exit partner holds client funds in escrow with a nationally chartered bank. If they don’t, they never make our vetted list. That’s how we keep readers from becoming the next BBB statistic.
Need clarity? Reach out. We’ll walk you through your exact contract, outline every safe path, and only if it makes sense, connect you with a legitimate, escrow‑backed specialist.
Frequently Asked Questions?
Is EZ Exit Now still in business?
Public records show EZ Exit Now LLC filed for Chapter 7 bankruptcy in June 2023. BBB marks the company “Out of Business,” and calls often reach voicemail. While a skeleton staff may monitor old files, they are not actively enrolling new clients.
How much does EZ Exit Now cost?
Most former clients report paying between three and eight thousand dollars for a single paid‑off timeshare, with fees climbing above ten thousand when a mortgage remains. Payment is required upfront, without independent escrow, placing the full financial risk squarely on the owner.
How long does the EZ Exit Now process take?
EZ Exit Now sales presentations mention a twelve‑month average, yet Better Business Bureau files contain many complaints of unresolved cases after two or even three years. Because bankruptcy hampers communication, any current attempt could realistically stretch well beyond those earlier timeline promises.
Does EZ Exit Now offer a money‑back guarantee?
Contract language states fees will be refunded if the company fails within a set term, but customers must submit certified letters and wait lengthy review periods. BBB complaints reveal that several owners who followed those steps still struggled to recover their initial payments.
Is EZ Exit Now BBB‑accredited?
No. Although EZ Exit Now once held a letter rating, the Better Business Bureau now lists the business as unaccredited with no current score because of its Chapter 7 liquidation. Thirteen unanswered complaints remain on file, reinforcing the BBB’s decision to withhold accreditation.
Conclusion
EZ Exit Now once helped some owners. But today the facts—bankruptcy, unanswered BBB cases, no escrow—stack the odds against a smooth, risk‑free exit. You could:
- Pay thousands up front and hope the company’s remaining staff finishes your file.
- Or keep control of your money by using a vetted provider that only gets paid after your resort releases you.
We know where we stand. Timeshare contracts are stressful enough; chasing a bankrupt company for a refund is worse. Let our team at MyTimeshareExitReviews review your paperwork, explain every escape route, and, when you’re ready, pair you with a trustworthy exit company that holds your funds in escrow—zero up‑front fees.
Ready for real peace of mind? Submit your details below. We’ll protect your wallet and your sanity.
Failed to Perform as Contracted
My husband and I entered into a contract with EZ Exit in Feb 2018. We have three timeshares and the contract was to get us out of two of those timeshares. We continued to pay our maintenance fees and provided them with a POA but we were never released from our timeshare contract. After several calls, email and a register letter asking for my funds to be returned per the signed contract they wanted us to sign paperwork to put the timeshares on the market for additional time. The sales company only had a 33% success rate in sales.
We are still waiting for our money back grantee. Since I am not a resident of TX I can’t take them to small claims court so I am currently looking to hire an attorney in TX to try and get my money back.
Failed to Perform as Contracted
My husband and I entered into a contract with EZ Exit in Feb 2018. We have three timeshares and the contract was to get us out of two of those timeshares. We continued to pay our maintenance fees and provided them with a POA but we were never released from our timeshare contract. After several calls, email and a register letter asking for my funds to be returned per the signed contract they wanted us to sign paperwork to put the timeshares on the market for additional time. The sales company only had a 33% success rate in sales.
We are still waiting for our money back grantee. Since I am not a resident of TX I can’t take them to small claims court so I am currently looking to hire an attorney in TX to try and get my money back.
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