Redemption & Release
If you are looking at Redemption & Release, you want one thing. A clean exit. No drama. No surprises. You also want to avoid getting burned by promises that fade after payment.
This article will walk you through the facts, recent public records, and what we see every day from owners like you.
Read this with your guard up and your goals in mind.
If you want a safer path, reach out. We connect you with vetted timeshare exit companies that offer escrow, so you have no upfront fees. Your money stays protected until the work is done.
Company Details: Redemption & Release
Location
Public records list Redemption & Release, LLC in Richmond, Virginia. The BBB file shows 5206 Markel Road, Suite 106, Richmond, VA 23230 as the current address. BBB notes past address changes and that a prior address functioned as a mail client rather than a physical office presence.
Ownership
The BBB lists Larry Scott Morse as President and principal contact.
What they do
BBB categorizes Redemption & Release as a timeshare transfer. The profile states the company acquires ownership of select timeshare or vacation home properties and does not offer resale services.
How long have they been doing it
BBB shows the business started in December 2011, and the BBB file opened in December 2013.
How do they work?
How Redemption & Release works
Based on the BBB summary, the company positions itself as a transfer-style service. In simple terms, they indicate they can take title on select cases rather than list your timeshare for resale. Specific case criteria are not publicly detailed.
Process
Public-facing steps are not published in detail. From the BBB page, we can confirm the general claim that they redeem or take ownership of select properties. If you speak with any company, ask for every step in writing. Ask who holds the title, who pays the fees during the process, and how you will receive proof of release.
Timeline
No firm timeline is posted. In our experience, transfer or cancellation work can span several months and sometimes more than a year, depending on the resort, loan status, and contract terms. Always demand a realistic window in writing and updates at set intervals.
Fees
Average fees are not published by the company. Third-party review sites have noted upfront fees in the past, but current pricing is not confirmed by the company’s site. Treat any quote as a custom case and request a full fee schedule and what triggers a refund.
Escrow or money back
We did not find any current evidence that Redemption & Release uses third party escrow. The BBB page references a guarantees page on the company site, but the site did not load during our review. Without a working site and posted terms, guarantee language cannot be verified today. This matters. A guarantee without escrow means you still part with money first.
Escrow protects you because the company is paid after the contract is cancelled or after the agreed milestone. A refund promise depends on the same company that already holds your money. If anything about terms, triggers, or time limits is unclear, do not pay. MyTimeshareExitReviews connects you with vetted timeshare exit companies that offer escrow, so you have no upfront fees. You keep control of your funds until results arrive.
Are They Legit
There is a real BBB file for Redemption & Release. The file shows Not Rated and not accredited at this time. The complaints tab shows zero complaints, and the reviews tab shows zero customer reviews. This does not prove strong performance or poor performance. It shows a thin public track record today. For some owners, that is a yellow light. A company can still do good work.
It comes down to fit, transparency, and protection of your money. Reach out to us. We will check if your case is a match and if a safer escrow-based option will serve you better.
Redemption & Release Pros & Cons
Pros | Cons |
|---|---|
Focuses on transfer-style solutions for select owners | No public proof of escrow use |
The BBB file lists key company details and start date | The website could not be verified during the review |
Zero BBB complaints at the time of review | No public pricing disclosed |
Not tied to resale pitches per BBB description | Very few public reviews are available |
May consider unique cases that other companies decline | Named in past developer lawsuits |
Pricing and Refund Policy
Pricing
No public price list is posted. If you speak with them, ask for a written quote, what is included, what is not included, and who pays any resort side charges.
Refund policy
The BBB page lists a guarantees page on the company site. The site did not load for us, so the current terms are not confirmed. Without posted terms, assume a promise is only as strong as the paper you sign. If there is no escrow, a refund process can be slow and stressful if things go wrong.
Redemption & Release Reviews
Owners ask two questions:
- Can they really take the title off my back?
- Will I be safe if I pay first?
Public commentary from industry review sites notes talk of upfront fees and guarantees in past years. Today, we see a small online footprint and a BBB file with no reviews and no active complaints.
That mix creates uncertainty. It does not accuse. It tells you to slow down, verify, and protect your money.
Sources
BBB shows Redemption & Release Not Rated, not accredited, zero complaints, and zero customer reviews at the time of review.
We did not find active profiles on Trustpilot or Glassdoor tied to this company name during this review window.
Snapshot
- Total clients served: Not publicly disclosed
- Average cost per client: Not publicly disclosed
- Success ratio: Not publicly disclosed
- Escrow or money-back guarantee: BBB references guarantees on the company site, yet the site status could not be verified today. No public escrow evidence found.
- Filed complaints: Zero BBB complaints at the time of review.
What Services Do They Offer
Based on the BBB description, Redemption & Release indicates that it acquires ownership of select timeshare or vacation home properties. The profile also states they do not offer resale services.
There is no public list of resorts or brands they accept. If your situation involves a loan balance, past due fees, or complex ownership, ask them directly how they would handle title and who pays maintenance during any holding period.
Redemption & Release Lawsuits & Complaints
What shows in public records
Court dockets from Florida show Redemption & Release named as a defendant with other affiliated entities in litigation filed by major developers.
One example is Bluegreen Vacations Unlimited, Inc. et al v. Totten Franqui Davis & Burk, LLC et al, filed December 21, 2018, which lists Redemption & Release, Larry Scott Morse, and related companies among defendants. Nature of suit includes trademark and related claims. Status details require account access to read filings, but the docket confirms the naming.
Industry press and filings in 2019 also tied American Resource Management Group and affiliated brands, including Redemption & Release, Resort Release, and Resort Exit Team to bankruptcy proceedings.
A press release attributed control to Shyla Cline, Eric Cline, and Scott Morse and warned consumers about instability in the exit space. Treat this as background on the network around the brand name.
This context does not say the company cannot help anyone. It does say you must protect yourself. Use escrow. Demand clear terms. Keep every document.
How our review separates us and why this matters
We talk to owners every day. We see promises made over the phone and paperwork that does not match. We see surprise fees and refund promises that drag on. We also see good outcomes when money sits in escrow until the job is done. That is the line that separates risk from safety.
Our role
At MyTimeshareExitReviews, we help you connect with vetted timeshare exit companies that offer escrow, so you have no upfront fees. We will listen to your goals. If it makes sense, we will introduce you to a legitimate escrow-based company that fits your case.
Why trust us?
We stay focused on facts that owners can verify. We follow public files like BBB and federal dockets. We keep the conversation short and direct. No hype. No pressure. Reach out to us. We will walk you through it, show you the right way out, and if it makes sense, we will connect you with someone legit.
Frequently Asked Questions
Is Redemption & Release legit?
There is a live BBB file with basic company data. We also found no customer reviews and no BBB complaints at the time of review. Lack of data is not proof of results. Protect yourself with escrow.
Does Redemption & Release use escrow?
We did not find public proof of third-party escrow. The BBB profile references guarantees on a site we could not access. Without escrow, your money leaves your control. Ask for escrow in writing.
How much does Redemption & Release cost?
No public price list exists. Third-party sites have mentioned upfront fees in past years. Get a written quote, what it covers, and what triggers refunds before you agree to anything.
How long does their process take?
No timeline is posted. Transfer and cancellation work often takes months. Your resort, loan status, and documents drive the timeline. Get updates and milestones in your agreement before you pay.
Are there lawsuits tied to Redemption & Release?
Yes. Public dockets show the company named with other entities in developer cases filed in Florida during 2018 and 2019. Treat this as part of your risk review and insist on escrow.
Conclusion
Redemption & Release may help a narrow set of cases that fit a transfer style approach. Still, the gaps are real. No public pricing. No public escrow. Thin third-party reviews. A legal footprint that pulls the brand into large developer cases. A site that we could not verify during this review. None of these are deal-makers for a careful owner.
If you are retired or on a fixed income, do not send money first. Choose protection. Choose clarity.
Talk to us before you sign anything. MyTimeshareExitReviews will connect you with vetted timeshare exit companies that offer escrow, so you have no upfront fees. You get simple steps, written updates, and payment only when the work is done.
Reach out now. We will walk you through it. If it is a fit, we will connect you with someone legit.
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