Stonegate Firm
Timeshare ownership can leave many owners feeling stuck under rising fees and confusing contracts. Stonegate Firm aims to ease that burden.
Based in Canton, Ohio, with a mailing address in Tulsa, Oklahoma, this company has focused on timeshare cancellations and debt relief for five years. Accredited with an A+ BBB rating since March 2024, Stonegate leverages its legal arm, Stonegate Law, to negotiate amicable releases rather than pursue foreclosures.
In this review, we’ll examine how Stonegate Firm operates, outline its fee structure and timelines, and assess its reputation. Read on to decide if Stonegate is the right choice for you.
Company Background: Stonegate Firm
Stonegate Firm is a small U.S. company focused on timeshare cancellation and timeshare-related debt relief. Its client-support office sits on Belden Village Avenue in Canton, Ohio, while its Better Business Bureau (BBB) file lists a Tulsa, Oklahoma mailing address. The BBB shows five years in business and an A+ rating, with accreditation granted in March 2024.
Pro Tip: Stonegate is relatively small, ask how many dedicated attorneys they have, firms with just one or two lawyers may struggle to give your case individual attention.
The company works under the banner “Stonegate Firm” for marketing and “Stonegate Law” for legal work. Its attorneys claim to craft an “amicable release” rather than pushing owners into foreclosure.
Stonegate says it has helped “thousands” of owners, but its public track record only spans about five years, fairly young in an industry where longevity matters.
Important Note: A five-year history is short in this industry, so ask for the number of completed cases.“Five years in business” doesn’t directly translate to proven success rates.
How Does the Stonegate Firm Work
Step | What Happens | Owner’s Role |
Free Eligibility Call | A phone screener checks basic facts and collects contracts. | Provide resort documents and ID. |
Attorney Review | Stonegate Law evaluates whether your contract can be voided. | Sign a limited power of attorney. |
Negotiation | Lawyers negotiate with the resort for release. | Wait for progress reports; respond to resort mail. |
Exit Confirmation | You receive written proof of cancellation. | Keep the release letter for records. |
Average Fees and Billing Method
- Average Fees: Stonegate will not post a flat price online. Marketing material talks about discounts for seniors and even “$1 hardship cases,” but real-world quotes shared by past prospects range from $4,500 to $8,000.
- Timeline: Stonegate’s website promises freedom in “18 months or sooner,” while Reddit users report anywhere from nine months to two years.
- Escrow or Money-Back: We found a “100% client-satisfaction guarantee,” yet no mention of an independent escrow account. A guarantee that Stonegate controls is not the same as money held by a neutral third party.
Important note: Without third-party escrow, you may still face upfront risk. MyTimeshareExitReviews only puts you in touch with companies that do use escrow, so you never pay until the job is done.
Is Stonegate Firm Legit?
Stonegate Firm shows clear positives:
- Real attorneys on staff
- BBB A+ rating, zero complaints, 16 five-star reviews
- No public lawsuits against the business name so far.
Yet several grey flags stand out:
- Short history. Five years is brief in a field full of long-running legal groups.
- Unusually perfect BBB file. An exit company with zero complaints is rare; it may reflect low volume rather than spotless performance.
- Mixed chatter online. Social-media threads range from “worked fine” to “every exit company is a scam.”
Stonegate may be a capable choice for some owners, but smart consumers, especially retirees on a fixed income, should first confirm that any company (Stonegate included) meets strict escrow and fee-security standards. That is where we come in.
Remember: Verify their A+ BBB rating by checking the exact accreditation date and reading any personality-free commentaries on consumer forums, since a spotless BBB file can sometimes indicate low client volume.
Stonegate Firm Pros & Cons
Pros | Cons |
Attorneys handle the negotiations. | No independent escrow; fees are often due early. |
A+ BBB rating; 0 listed complaints. | Only five years in business, limited track record. |
Offers credit-protection guidance. | Cost can reach $8k, higher than many seniors expect. |
Military, senior, and teacher discounts are advertised. | Little transparency on success statistics. |
Pro Tip: Before focusing on perks like credit-protection guidance, ask how often they succeed in removing timeshare obligations versus negotiating fee settlements; this clarifies real value.
Pricing and Refund Policy
Stonegate states that pricing “varies by complexity.” Discounts exist for seniors, veterans, and hardship cases, and a few files are reportedly opened for $1 as a pro bono will.
- Common Quote Range: $4,500 – $8,000 (based on user reports)
- Payment Schedule: Part or all of the fee is typically collected up front.
- Refund Policy: A “100% satisfaction guarantee” without third-party escrow. If a dispute arises, you rely on Stonegate’s internal promise, not a neutral escrow release.
Important Note: Confirm if the $1 “hardship cases” are genuinely approved by Stonegate or simply promotional; get written confirmation of any pro bono arrangement to avoid miscommunication about possible fees.
Stonegate Firm Reviews
What People Say: Owners who praise Stonegate like the weekly updates and attorney involvement. Critics worry about large pre-payments and whether any exit company can truly “guarantee” release. Online debates show healthy skepticism in senior forums, mirroring the broader industry mood. (Reddit, Reddit)
Source | Total Clients Cited | Average Cost | Success Ratio | Escrow/Money-Back | Filed Complaints |
16 written reviews | Not disclosed | 5/5 stars | Internal guarantee | 0 | |
Dozens of anecdotes | $4.5k–$8k | Mixed | None | Informal claims of issues | |
Stonegate site | “Thousands helped.” | Not disclosed | The company claimed 100 % for accepted cases | Internal guarantee | Not listed |
Stonegate Firm Cancellation Policy
Stonegate Firm’s cancellation policy involves a free consultation with experts who assess whether a timeshare can be canceled and determine the potential for restitution.
They conduct thorough research, especially into any illegal fees paid, and their legal team searches for contract loopholes. Clients are presented with a legitimate rescission offer from the resort, though this offer may or may not include a refund of fees paid.
Services Offer by Stonegate firm
- Timeshare contract cancellation
- Mortgage and maintenance-fee debt elimination
- Credit-report dispute help
- Fee-impact calculators for owners evaluating costs
- Educational posts on avoiding exit scams
Lawsuits & Complaints
A public records sweep shows no lawsuits filed against Stonegate Firm or Stonegate Law to date. The BBB lists zero formal complaints. Still, Facebook and Reddit groups hold heated discussions where some owners label all exit companies as scams, including Stonegate.
Pro Tip: Even if no formal lawsuits exist, search state bar association records for any attorney disciplinary actions; no BBB complaints alone don’t guarantee a spotless legal track record.
Why Trust MYTER?
MyTimeshareExitReviews is not a cancellation company. We only connect owners with vetted companies that:
- Use a neutral escrow: you owe nothing until your timeshare is verifiably gone.
- Carry proven legal credentials and at least five years of positive consumer history.
- Publish clear fee and timeline data up front.
We examine each firm’s court filings, BBB record, and consumer feedback before placing it on our referral list. Our goal is to arm older owners with facts, protect fixed incomes, and stop scams before they start.
Frequently Asked Questions
1. How does Stonegate Firm cancel a timeshare?
Its attorneys negotiate directly with the resort for a written release and may dispute the debt on your credit file.
2. How much does Stonegate Firm charge?
Quotes vary; online reports place most cases between $4,500 and $8,000, though hardship files can cost less.
3. Is Stonegate Firm legit or a scam?
It holds an A+ BBB rating and real attorney staff, yet its short history and lack of escrow mean you should research carefully.
4. Does Stonegate Firm offer a money-back guarantee?
Yes, but it is an internal guarantee; refunds are not managed by an outside escrow agent.
5. How long will Stonegate Firm take to cancel my contract?
Their site cites “18 months or sooner,” while user stories range from nine months to two years.
Final Thoughts
Stonegate Firm has strengths: real attorneys, solid BBB marks, and polite client reviews. Yet the company also shows gaps: no third-party escrow, a short record, and pricing that many seniors find steep. Remember, even good companies are not one-size-fits-all.
Before you commit thousands of dollars in early fees, reach out to MyTimeshareExitReviews. We will match you, at no cost, with a timeshare-exit company that holds your payment in escrow, so you stay safe while the paperwork moves forward.
Ready to learn your safest option? Submit your information below. One of our advisors will call, explain how escrow works, and help you decide if Stonegate Firm or another vetted choice fits your needs.
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