Rating: 4.0


Wesley Financial Group

There are several reasons why timeshare owners want to get rid of their timeshares. People become timeshare owners for a variety of reasons. Some people only buy timeshares because they hear about the potential to make a profit when they want to sell them. Others just want to have the privilege of going to a resort every year. Some are even thinking of their kids or grandkids when they buy a timeshare.

Whatever the reason, they want to get out of their timeshare contract and get out of it for good. The problem is too many sales reps and resorts continue to make promises they cannot or choose not to keep. As a result, the timeshare industry has had a bad reputation for years because of the number of complaints from dissatisfied buyers.

It’s only fitting that the owners that trusted these people should be able to cancel legally. Right? Well, sometimes it’s not that easy. There are a lot of pitfalls when dealing with a timeshare exit. And one of the most frustrating aspects is that sometimes the timeshare exit companies are worse than the people who sold you the timeshare! Who do you trust? Can you trust anyone in this industry?

Wesley Financial Group says you can trust them. They claim they can help you eliminate your timeshare mortgage and maintenance fees for good. The company states it has assisted more than 20,000 timeshare owners with their timeshare exits. But they have also accumulated their fair share of negative reviews and complaints from past customers.

Since our team at MyTER provides transparent reviews, Wesley Financial Group has been suspended before by the Better Business Bureau (BBB). For this reason, there are certain things every timeshare owner should be aware of before signing a contract with them or any exit company. Let’s continue reading to learn more.

Who is Wesley Financial Group?

Wesley Financial Group is one of the largest timeshare exit companies in the industry. Headquartered in Franklin, Tennesse, the company has been in business since 2012, employing over 300 employees.

Wesley Financial Group depicts itself as a forerunner in the timeshare exit cancellation industry. According to, the data Wesley provided on March 31, 2020, says they have about 348 employees, with offices in Las Vegas, NV, and the Nashville, TN area. Their primary focus is to help unsatisfied timeshare owners get rid of their timeshares once and for all.

Wesley Financial Group pledges to guarantee that it will get its customers out of their timeshare obligations. They offer a 100% Money-Back Guarantee but do not offer an escrow payment option. This means that the entire payment will have to be made upfront to WFG before they have cancelled your timeshare. This is a major red flag because your payment will not be secured by a third-party service. For obvious reasons, people avoid services that are not backed by third-party security.

It’s important to note that not all timeshare companies are scams but not all reputable companies will be able to get your out of your timeshare easily either. Cancelling a timeshare obligation is typically no easy task. Some cancellations can take as long as 1 year and a half to complete while others are more successful within a few months. A company that is compensated from the start, might not be so motivated to cancel your case 12 months from now. This is why it’s important to research all the available options before choosing a company to help you cancel your timeshare.

Wesley Financial Group Reviews

Wesley Financial Group is a large company with a decent reputation in the industry. They guarantee to get their clients out of their timeshare contracts at any time and receive a full refund. But Wesley Financial Group reviews are mixed due to their past suspension.

Who’s telling the truth? Whether it’s genuine or fake reviews, their reputation can’t be determined until you research the reviews for yourself. Here’s where we can help! We did the research so you don’t have to. We understand researching every company in the industry can seem overwhelming. That’s why we’ve made it easy for you!

Let’s take a look to see if Wesley Financial Group is right for you.

Who Qualifies to Work with Wesley Financial Group?

  • Wesley specializes in timeshare owners who felt misled or pressured during a sales presentation.
  • They also accept owners who have debt and can no longer make their payments.
  • WFG selects timeshare owners with one of the 300 timeshare resorts they can work with.

What Disqualifies you from Working with Wesley Financial Group?

  • They cannot take on timeshares that were purchased through a resale market.
  • Do not take on travel clubs. Strictly timeshares.
  • Timeshares inherited from a family member or friend do not qualify as well.

Wesley Financial Group’s Website

Wesley Financial Group’s website has a sleek design, and one thing that stands out the most is its emphasis on its CEO. According to them, the CEO went against Wyndham in a lawsuit. If you did not know, Wyndham is a large timeshare developer.

After some more research, we uncovered their CEO, Chuck McDowell, won the lawsuit because he was not disclosing any trade secrets. The website continually states how Chuck fights for the consumer, and having the backing of a company’s CEO is a very positive sign.

The website is also very professional looking and easy to navigate. Wesley Financial Group guarantees that they will put an end to your timeshare nightmare and protect you from unwanted legal expenses.

The first link on the homepage takes you to the free form where you can submit your information to Wesley Financial Group. You will get a call from an agent who will walk you through the process and help you determine if you qualify for their services. This is a good start as you will get to speak with someone right away and learn more about the company.

The process is simple for potential clients to fill out a form with basic contact information so they can start to analyze your situation and determine if you’re eligible for their services. It’s a good way to start as they ask a few questions such as how much you paid initially for your timeshare, how much money you still owe on the timeshare, and how much vacation time you have left to use from your ownership. From there they will determine if you are qualified.

As we clicked on the “Our Process” page it took us to another page where the explains how their process works. But we only find a general overview, not many details on the steps and what to expect during the process. We learned step 1 begins with the free consultation, next they analyze the situation, begin negotiating with the developer, and finally permanently cancelling your timeshare contract in step 4.

We would have liked to see more details on how these steps work and what you should expect during the process. In addition, I would have liked to see a more detailed explanation of why someone would use this process instead of going through the courts/lawsuits and facing the high costs associated. Still, our team gathered what we could and broke it down below.

How Does Wesley Financial Group Work?

To cancel your timeshare contract, the processing time is typically around 6-18 months for Wesley Financial Group. It also varies depending on your timeshare developer. In rare cases, it could take longer than 18 months so it is important for you to provide accurate information during the consultation.

When an interested timeshare owner fills out the WFG free consultation form, the process begins. The form contains sections where you can fill out your contact information. Underneath these lines, it also asks you to write down your timeshare developer and where they are found. Here it is very important that you give accurate information about your timeshare developer as it will affect the timeframe in which you can get help.

Next is the part where you need to state how much you owe on your timeshare, what amount you purchased it for originally and how many vacation weeks are left available. This would also be a good time to write down any other outstanding fees or financial obligations that you may have due to your timeshare purchase. Once the form is filled out you will receive a confirmation email.

Step 2 involves the account review with an assigned Account Director. A representative from their staff will reach out to the owner to help determine if Wesley Financial Group is the right fit for them. WFG says they don’t take on just anyone. In fact, the company says about forty percent of the applicants don’t make it past the consultation stage! But what they don’t mention is if it’s the company or the owner who decides to stop things moving forward.

Once all of the background information has been gathered they will then review their account and come up with a strategy for helping them to get out of their timeshare contract without paying a dime. For the timeshare owners who make it past the Account Review process, the customer’s case is transferred to the company’s Resolution Department. Here one of their “cancellation experts” will work with the client to cancel the timeshare and eliminate any debt. An agreement is then drafted and they get to work figuring out the best way to move forward with the process. The company says they do everything they can to expedite the process and get them out of those unwanted timeshares.

Wesley Financial Group isn’t very transparent about how their Resolution Department handles things or how their process works; at least online, they aren’t. We know Wesley Financial Group does not offer an escrow payment option but instead has an in-writing 100% Money-Back Guarantee. This means they are asking you to give them money upfront instead of receiving payment after they have completed their job. This kind of approach might put off some customers considering you have nothing to show for your money until your contract has been cancelled by Wesley Financial Group.

This method can be faster because timeshare exit companies won’t necessarily go through the developer’s legal department. Sometimes involving legal counsel can take longer compared to Wesley Financial’s method. But why take the risk if there are reputable companies out there that do work alongside attorneys? In addition to offering escrow.

Wesley Financial Group Video Testimonials

Another thing that stands out is video testimonials and Wesley Financial Group reviews. In these video testimonials, several past clients share the experiences that they had with the company.

Our team appreciates the video testimonials here since they demonstrate more authenticity. They help build trust in the company by showing that real people were successful with their service. It provides reassurance to potential clients that they can expect a similar outcome if they were to go through the process of cancelling a timeshare with Wesley Financial Group. It also shows firsthand how people were treated and how the team at Wesley Financial Group helped resolve their problems.

Wesley Financial Group also has a dedicated page for Trustpilot ratings and reviews. Providing reviews from other platforms and not just 1 source only adds to your authenticity. You can display the reviews that you received on different platforms to give people the validation they may be looking for. Overall, both the reviews and video testimonials show the level of trust people have in Wesley Financial Group and the value that they get from the services they provide.

Offers a Tools Page and Additional Content

The company has a “Tools” page that helps timeshare owners understand the inflating maintenance fee costs.

Providing tools can portray how your timeshare will affect you in the long run. Visualizing how much money you are spending on a timeshare can be eye-opening. Wesley Financial Group does not have a “FAQ” page. We would have liked it if Wesley Financial Group had a page dedicated to common questions a timeshare owner may have; this could be beneficial for someone who does not know how exiting a timeshare works.

Various Wesley Financial Group reviews have stated the company offers and honors its 100% money-back guarantee. As we mentioned on our escrow page, a money-back guarantee can be far cheaper than an escrow option.

We advise you to get everything in writing when signing a contract with any timeshare exit company to avoid any problems later on. We could not determine if Wesley Financial Group uses attorneys. After reading multiple reviews, we have concluded the company sends out letters to timeshare companies demanding your contract’s cancellation.

This method can be beneficial, but we always recommend using attorneys, it gives you an extra layer of protection, and you are legally protected. Would you trust an attorney or someone’s word on who can successfully cancel your timeshare? We’ll let you be the judge of that.

Wesley Financial Strength

Something our team admired from Wesley Financial Group is that they absolutely demonstrate its financial strength. This gives owners more reason to trust their 100% Money-Back Guarantee.

A common issue in the timeshare exit industry is that several companies offer some sort of money-back guarantee, but they don’t always have the funds to back it up. And with hundreds of companies all promising to do the same thing, how can you tell who is telling the truth? Luckily Wesley Financial also has been given a positive rating by Dun & Bradstreet. This is a source that rates several companies’ financial strengths and net worth.

Does Wesley Financial Group Use Attorneys?

We shockingly learned that Wesley does not use lawyers or attorneys in their cancellation process. Instead, they write letters on your behalf to negotiate with your developer in an effort to have the contract nullified. When you hire Wesley to work for you, they do not have any fiduciary responsibilities to your developer, as they are not acting as your agent, but merely as a third-party consultant that coordinates all contact with you on behalf of you and the developer. By hiring Wesley Financial Group you are trusting them and giving them the power of attorney to cancel contracts, but I guess without the attorney part?

There are many scams in the timeshare exit industry, and many timeshare owners have fallen victim to one. But that doesn’t mean Wesley Financial Group is a scam. If you can get your timeshare contract cancelled without the cost of an attorney, that’s great! This route can be much cheaper for many owners who are struggling financially. Every company is going to have its own way of doing things and that is something to keep in mind when shopping around for a company to help you cancel a timeshare contract. There are a lot of different companies out there and you will definitely have to do your research in order to find the company that will work best for you.

With that being said, not many owners are willing to risk thousands of dollars up-front for a company to only write “letters on their behalf.” It seems odd that a company could represent you in a court of law by writing a letter without the aid of an experienced attorney to help them. This may be true for some contracts but many are very complex and are non-negotiable in nature. With a knowledgeable attorney on your side, you can be sure that you are getting the best deal possible while also protecting yourself from future damages from any loopholes in your timeshare contract.

If you’re considering WFG, we recommend you continue reading our detailed Wesley Financial Group review. Or Initiate a Live Chat and fill out the free form on the right to determine if Wesley Financial Group is the right exit company for you.

Wesley Financial Group Cost

As multiple reviews have stated, Wesley Financial Group fees vary. Wesley’s few factors in determining the price are if your timeshare contract is paid off or if you still owe a mortgage. If your timeshare has a mortgage, the cost will be higher than paid off. This can also depend on how complex your contract is and what steps need to be taken.

After reading through countless reviews, the average price is anywhere between $4,000-$7,000. To get an accurate quote, the best step you can take is to contact Wesley Financial Group. The fee amount is relatively moderate in the timeshare exit industry. Many other companies will charge you upwards of $10,000 or more for a timeshare cancellation service. Be sure to consider this when comparing quotes from different companies.

Some timeshare exit companies will charge less for a timeshare that is paid in full. However, this also depends on the type of ownership you have. For deeded property, the fee is can be different when compared to points and fractional ownerships. Even for the same developer, the fee can fluctuate depending on the type of ownership. That being said, you may be charged additional fees depending on the process that needs to be done for your case. These fees could include court costs, title searches, notary services, etc. It is important to ask the company how much their total bill will be upfront so that you can get a clear understanding of what to expect.

And remember, with any quote you receive we recommend you request a lower price. Always haggle the price with any timeshare exit company because timeshare exit companies want your business. Their representatives work off commission and negotiating the amount can only benefit you. If they tell you the lowest offer they are willing to make…go ahead and negotiate it down. It never hurts to try!

Wesley Financial Group Ratings

Update September 2022: Wesley Financial Group has fixed the suspension with the BBB but is still not accredited by the Better Business Bureau. We will update this section when the BBB has fully accredited the company.

Suspension: On 10/01/2019, this company’s BBB Accreditation was suspended due to engaging in activities reflecting poorly on the BBB or its members. The BBB’s Board of Directors will review this matter at its next meeting.

Talking to various BBB representatives, our team is uncertain about when the company will be re-accredited by the Better Business Bureau. We highly suggest you verify their status before signing a contract. We will update this review after the Better Business Bureau accredits the company so you, as a timeshare owner, can have peace of mind when working with WFG.

Still, the company has an “A+” rating on the Wesley Financial Group BBB page. They also have a 4.76/5-star rating out of 901 past customer reviews.

Wesley Financial Group also has a 4.5/5-star rating on Google out of 640 reviews. And after reading WFG Trustpilot’s profile, we have determined the company has a 4.8/5-star rating out of 984 customer reviews.

Many of their clients state that “WFG came through and completed the task they had promised.” So it was disappointing to see Wesley has a 2/5-star rating out of 9 customer reviews on Yelp. Our team did not come across anything regarding a Wesley Financial Group scam, but their Yelp score was a bit of a concern.

We are unsure as to how quickly the company has acquired so many positive reviews since its suspension from the BBB. They are still not accredited with the BBB just yet, but we can’t deny the effort they are making in redeeming their company image. After careful consideration, we have assessed a 3.5/5.0 MTER Rating. Wesley Financial Group does generally have positive reviews on several platforms. But we ideally want our clients to pay no up-front fees because of the vulnerable position it puts timeshares owners in.

Thousands are exhausted from their timeshares feeling more like a financial burden than a vacation destination. And paying to get out can be another burden. If you need an extra layer of protection, try a company that has an escrow payment option. Most companies charge substantial fees upfront and aren’t always reputable when it comes to the actual timeshare cancellation. Choosing a reputable company that offers escrow will help you save time and provide peace of mind knowing your money is safe.

Wesley Financial Group Lawsuit

Wesley Financial Group has had its fair share of lawsuits. Most of them have been resolved out of court. But not all of them! When a company is not completely transparent about its services, red flags should definitely be raised. They have responded to most complaints with a promise of future improvements. We know it sounds too good to be true, but these are the steps they usually take to rectify the situation. Here are some of their past and currently involved lawsuits:

January 31, 2022 – “Travel & Leisure, the Orlando-based timeshare company formerly known as Wyndham Destinations, sued Wesley Financial Group, its sister company Wesley Credit Repair and owner Chuck McDowell Thursday in Florida Middle District Court over alleged violations of the Lanham Act. “

Shutts & Bowen accuses Wesley Financial Group of falsely advertising services to timeshare owners that claim to aid in the ‘cancellation’ of existing timeshare contracts. The case is 6:21-cv-02106, Wyndham Vacation Resorts, Inc. et al v. Wesley Financial Group, LLC et al.

In June 2020, Diamond Resorts, a worldwide forerunner in the hospitality and vacation ownership industry, filed a federal lawsuit against Wesley Financial Group, LLC and its founder and CEO, Charles William “Chuck” McDowell, for charges of fraudulent business practices and fake promotions.

As indicated by the lawsuit recorded in the Eastern District of Tennessee, Wesley Financial Group works as a supposed timeshare exit company and charges clueless timeshare owners high up-front fees in return for no genuine services.

Diamond Resorts say Wesley doesn’t help the clients it claims to protect. However, it instead intentionally drives timeshare owners into financial jeopardy and foreclosure.

Bold statements from the vacation giants, but they have been on a suing frenzy with all things considered. As our team read through their “News Releases” page, we noticed they’re suing 5 other large exit companies. Aside from Wesley Financial Group, they’re going after Timeshare Exit TeamPandora MarketingNewton GroupTimeshare Freedom Group, and more!

On March 2, 2021, Wesley Financial Group was involved in another lawsuit vs. Westgate Resorts. Westgate attests that Wesley’s guarantees are false and says, “Wesley doesn’t have a lawfully cognizable strategy for achieving what Wesley guarantees.” (M.D. Tenn. March 2, 2021) Wesley looks for excusal of Count III of the Amended Complaint about Injunctive Relief and Damages. This affirms infringement of the Tennessee Consumer Protection Act of 1977.

In a recent episode of the Dave Ramsey Show on May 20, 2021, Dave mentions how Diamond Resorts is even going after lawyers that protect the consumer. Dave says it’s because they’re trying to run their competition out of business! This theory could be possible. If Diamond Resorts does win all of its lawsuits, it could eliminate other companies in the space thereby monopolizing the industry.

While it may appear that Diamond Resorts is doing everything in its power to eliminate the competition, it would be foolish to assume they are not also just trying to protect its owners from the very existent scam timeshare exit companies. We can only hope this case goes to trial so we can find out how these huge corporations do business and hopefully see more transparency in the process.

Wesley Financial Group Responds to Diamond Resorts Lawsuit

Wesley Financial Group issued a statement in response to the lawsuit filed by Diamond Resorts International Inc in the United States District Court for the Southern District of Florida. According to a press release, CEO Chuck McDowell admits that he has had some financial problems in the past.

But he also says the company’s activities are legal and help the consumer exit their misleading timeshare contracts. But he does not comment on the charges or Wesley Financial Group’s defense.

For now, whichever side you believe, it seems to only be hurting consumers and creating more stress during an already stressful time. If you are in this situation, we highly recommend contacting us so that we may guide you through this confusing and overwhelming process. We can help relieve your stress and help answer some of the many questions you may have about terminating a timeshare contract. Contact us today!


Who Owns Wesley Financial Group?

  • Wesley Financial Group, LLC is owned privately by CEO – Chuck McDowell.

Where is Wesley financial group located?

  • Wesley Financial Group is located Franklin, Tenn. But has also has other offices in Nashville, Tenn., and Las Vegas.

How is Wesley Financial Group Rated Online?

  • Wesley Financial Group is has a 4.81/5-star rating on the Better Business Bureau site, 4.8/5 stars from 901 reviews on Trustpilot, and 4.6/5 stars from 478 Google reviews.

What Days/Hours are Wesley Financial Group Open?

  • Available time are 9:00 AM – 5:00 PM local time. Sometimes they will have specialists that work until 8:00 PM, however.

What is the Contact Information for Wesley Financial Group?

  • Address: 9009 Carothers Parkway, Suite B337067, Franklin, TN 37067

Final Thoughts

Wesley Financial Group reviews are mixed on multiple platforms. Overall, they are a legitimate timeshare exit company. Due to the recent suspension, we suggest you reach out to us first before working with WFG.

We can say that Wesley Financial Group has numerous positive reviews on Trustpilot and other sites. We would have liked it if WFG had used attorneys in the cancellation process. We don’t believe in paying up-front fees for services you can perform yourself. If you have a timeshare with a mortgage balance and never-ending maintenance fees, we can help you permanently remove this liability.

Read over our website and fill out the form on the right or contact us through Live Chat for a free personalized consultation. Our team recommends working with trustworthy timeshare exit companies that offer an escrow option, so you pay no up-front fees until your timeshare contract is canceled. There are hundreds of timeshare scams every year; protect yourself from becoming another victim.

Submit a Review

Wesley’s Financial Group llc.

Rated 1 out of 5
April 20, 2022

They help get you out by foreclosure. You pay them and you still have to pay the timeshare. They change the team that is working on your account monthly. After your foreclosed on they say that’s it, there is nothing more we can do. They say they told you foreclosure is a way out, but they make you think that’s not likely. It seems to me that’s the company s they say they can help you with because they know it’s going to happen. They are going to get paid and you’ll be fine.

Then they want to hand you over to the credit recovery team, that don’t guarantee anything.

We never took a vacation. We paid the time share over $2400 and we paid Wesley’s over $3000. They did work us a great deal ( sarcasm) of half of what we owed the time share to get it off our credit which would be $3500..

Lesson learned. We could’ve taken our dream Disney vacation the time share promised us.

Monica Soard

Don’t call Wesley

Rated 1 out of 5
January 18, 2022

Wasting your money if you call Wesley . They are scam artists just like the timeshare company you are trying to get out of. All they will do is sign you up for 24 monthly payments of 500$ a month then you’ll never hear from Wesley again .

Tyler winfrey

Customer, Sandra St George

Rated 4 out of 5
November 15, 2021

I have paid you for several months. I received a document from WorldMark by Wyndham telling me my membership would be ended & as of 09/28/2021 it happened. I will not need your services therefore payments will stop.

Sandra St George

We are waiting for our results

Rated 4 out of 5
October 23, 2020

We talked to a VP at Wesley Financial Group and are still waiting to hear back from them..

Betty L

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